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Hi, my document is set at 8.5”x11” with three 4”x6” images but when I print everything is miniaturized. The screen shows the images as 4”x6” but they are printing more like 1.5”x3”. I’ve printed several documents to my other printer with no issues but I cannot figure out how to make it print accurately to my HP Envy 4500 and I need to finish this project this weekend. 

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6 hours ago, MusicTeacher said:

Hi, my document is set at 8.5”x11” with three 4”x6” images but when I print everything is miniaturized. The screen shows the images as 4”x6” but they are printing more like 1.5”x3”. I’ve printed several documents to my other printer with no issues but I cannot figure out how to make it print accurately to my HP Envy 4500 and I need to finish this project this weekend. 

Could it be an issue with your printer settings? Like you might have ‘fit to screen’ checked (think that’s what it’s called). If it’s the setting I’m thinking of, sometimes it has the effect of shrinking objects you’re printing

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  • Staff

Hi @MusicTeacher,

Apologies for the delayed response here! If you still require assistance, could you please provide screenshots showing your print settings in Affinity and how this is appearing when printed?

Many thanks in advance :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • Staff

Thanks for that, can you also provide a screenshot of your print settings when sending the document from the app? :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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I’m not near my printer so is not registered right now but it doesn’t give me any print options, even when the printer is selected. I tried to print another one to see if I had just made a mistake in this document but the other one printed shrunken as well. The bottom of the second image shows the document size, in case it cut off. 

BBD8BBC7-EBEF-4E32-B7D2-C9FC1D25695E.jpeg

FB042DD3-0EBB-4DA9-8F0A-1DDDAA723B34.jpeg

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4 hours ago, MusicTeacher said:

I’m not near my printer so is not registered right now but it doesn’t give me any print options,

iOS doesn’t have print options (other than colour/b&w, single/double sided and page selection).

What size does the preview show on screen when the printer is 'selected'. Full size or half size?

0F081536-8932-4E9E-8AB4-345197042571.png

122EC782-8FA4-4A05-BFCF-CF8B774F1DF0.png

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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I printed out my version and got full size. Maybe it is printer related? I know I had an issue with my old Epson photo XP850 printing half size but I have since replaced it with the Epson ET 3700. Now it’s all good.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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