Sweetheart Posted July 8, 2020 Share Posted July 8, 2020 The app will not open for me. I paid the money and can't even use the app Quote Link to comment Share on other sites More sharing options...
Blende21 Posted July 8, 2020 Share Posted July 8, 2020 Maybe you decide to dry your tears, and get a bit more specific. You don’t even tell on what sort of machine and OS you try to run the software. Jowday and Fernan 1 1 Quote Link to comment Share on other sites More sharing options...
Fernan Posted July 8, 2020 Share Posted July 8, 2020 Try changing your computer 😃 Quote Link to comment Share on other sites More sharing options...
Jowday Posted July 8, 2020 Share Posted July 8, 2020 That's right guys. This is exactly what Serif wants you to reply to their customers. No... wait... ! 🤨 Quote "The user interface is supposed to work for me - I am not supposed to work for the user interface." Computer-, operating system- and software agnostic; I am a result oriented professional. Look for a fanboy somewhere else. “When a wise man points at the moon the imbecile examines the finger.” ― Confucius Not an Affinity user og forum user anymore. The software continued to disappoint and not deliver. Link to comment Share on other sites More sharing options...
Blende21 Posted July 9, 2020 Share Posted July 9, 2020 Right - this is user to user, Customer to customer, so we are not „wanted“ to do anything. We just put some of our time into sharing with others. If they don’t share, no way to get things fixed. Quote Link to comment Share on other sites More sharing options...
Aftemplate Posted July 9, 2020 Share Posted July 9, 2020 https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-offline-installer https://github.com/abbodi1406/vcredist/releases Try to install these 2 dependency programs. @Sweetheart Quote The more restricted you put on the program, the closer you program is to idiot. Link to comment Share on other sites More sharing options...
benwiggy Posted July 9, 2020 Share Posted July 9, 2020 11 hours ago, Sweetheart said: The app will not open for me. I paid the money and can't even use the app What Platform (Mac, Windows); what OS version? What have you tried? What do you do, and what happens when you do it? Are there any error messages? Bear in mind that we can't see your screen. Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 9, 2020 Share Posted July 9, 2020 2 hours ago, benwiggy said: Bear in mind that we can't see your screen. As someone on a different product forum used to put it (with more kindly intent than it might seem) Quote Look over your shoulder. If you don't see any of us standing there, assume we can't see what you see. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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