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I’m showing a client designs for a logo by screen sharing using zoom but when I send her mockups she is seeing a different colour from what she sees in zoom. I’ve tried viewing pdfs, jpgs and png files on various screens in different software and I’m seeing the same colour with slight variations as you would expect. When I show her the pdfs on my iPad using zoom she sees the same colour as when I show her Affinity on my iPad. She really wants the colour she sees on zoom. I’m using a Pantone and have all the details for that Pantone. I realise this isn’t really an affinity issue but this is the first logo I’ve designed using Affinity for iPad so I don’t know how close the Pantones match to print. Does anyone have any suggestions on how to see what the client is seeing and give them a closer colour match?

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21 hours ago, Rowjam said:

I’m showing a client designs for a logo by screen sharing using zoom but when I send her mockups she is seeing a different colour from what she sees in zoom. I’ve tried viewing pdfs, jpgs and png files on various screens in different software and I’m seeing the same colour with slight variations as you would expect. When I show her the pdfs on my iPad using zoom she sees the same colour as when I show her Affinity on my iPad. She really wants the colour she sees on zoom. I’m using a Pantone and have all the details for that Pantone. I realise this isn’t really an affinity issue but this is the first logo I’ve designed using Affinity for iPad so I don’t know how close the Pantones match to print. Does anyone have any suggestions on how to see what the client is seeing and give them a closer colour match?

I suspect the problem is at her end, what is she using to view it on and is it a calibrated display.


Affinity Photo 1.8, Designer 1.8, Publisher 1.8 on MACOS Catalina and Windows 10.
Affinity Photo 1.8, Designer 1.8 on iPad Pro 9.7" iPadOS 13.5 beta.

https://www.facebook.com/groups/affinityforipad/

https://www.facebook.com/groups/AffinityPhoto/

 

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5 hours ago, Paul Mudditt said:

I suspect the problem is at her end, what is she using to view it on and is it a calibrated display.

I think you’re right. She’s definitely not using a calibrated display. We’re going to try and get a hex reference for the colour she is seeing during zoom using a colour picker on a screenshot and then go from there.

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