Jump to content
You must now use your email address to sign in [click for more info] ×

Colour problem in Zoom


Recommended Posts

I’m showing a client designs for a logo by screen sharing using zoom but when I send her mockups she is seeing a different colour from what she sees in zoom. I’ve tried viewing pdfs, jpgs and png files on various screens in different software and I’m seeing the same colour with slight variations as you would expect. When I show her the pdfs on my iPad using zoom she sees the same colour as when I show her Affinity on my iPad. She really wants the colour she sees on zoom. I’m using a Pantone and have all the details for that Pantone. I realise this isn’t really an affinity issue but this is the first logo I’ve designed using Affinity for iPad so I don’t know how close the Pantones match to print. Does anyone have any suggestions on how to see what the client is seeing and give them a closer colour match?

Link to comment
Share on other sites

21 hours ago, Rowjam said:

I’m showing a client designs for a logo by screen sharing using zoom but when I send her mockups she is seeing a different colour from what she sees in zoom. I’ve tried viewing pdfs, jpgs and png files on various screens in different software and I’m seeing the same colour with slight variations as you would expect. When I show her the pdfs on my iPad using zoom she sees the same colour as when I show her Affinity on my iPad. She really wants the colour she sees on zoom. I’m using a Pantone and have all the details for that Pantone. I realise this isn’t really an affinity issue but this is the first logo I’ve designed using Affinity for iPad so I don’t know how close the Pantones match to print. Does anyone have any suggestions on how to see what the client is seeing and give them a closer colour match?

I suspect the problem is at her end, what is she using to view it on and is it a calibrated display.

 

My dad always told me, a bad workman always blames their tools….

Just waiting for Ronny Pickering…..

Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB
Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased
Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 
 

https://www.facebook.com/groups/AffinityForiPad

https://www.facebook.com/groups/AffinityPhoto/

The hardest link to find https://affinity.help

Link to comment
Share on other sites

5 hours ago, Paul Mudditt said:

I suspect the problem is at her end, what is she using to view it on and is it a calibrated display.

I think you’re right. She’s definitely not using a calibrated display. We’re going to try and get a hex reference for the colour she is seeing during zoom using a colour picker on a screenshot and then go from there.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.