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Arrwulf

Stuck at "Processing your order"

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Posted (edited)

Good Morning,

For the last few days, I've tried Affinity Designer trial and I'm really loving it. And today (also the last day of the sale ),  I tried to purchase a license along with several brush pack from the store, but unfortunately, it was stuck at "Processing your order" like in the image below.
image.png.0e85c8c816e709f7bf74182e23ff0d83.png

upon lurking on the forums I realized that it's just not me. I've tried disabling pop-up blockers and addons, and some others were instructed to check on the browser's console, so, here's mine
image.png.154c2e5f650c1ab10ebc1fe2a9e9b00a.png

So, I'm wondering if this will get fixed soon, or am I gonna miss the opportunity to buy it with discounts?. any other way I could purchase a license? any suggestion for me to snag this before the offer ends?

Best Regards.

Edited by Arrwulf
edit to add that I've tried disabling addons as well.

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Hi Arrwulf,

It would appear that the card you have linked to your PayPal account, is either not set up for payments that use 3D Secure or your bank is not.

We can arrange alternative methods to pay (at the same price as when you attempted), and if you could please contact affinity@serif.com, one of the team will be happy to help.

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Thank you so much for this opportunity, and woah, getting to buy em at the same price would be super neat. I have emailed the team about the purchase.

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