Operator99 Posted June 17, 2020 Share Posted June 17, 2020 (edited) Hi, So I have all your products, but also want to "gift" a copy of Publisher to my grandson for school graduation. So I just went ahead and purchased an additional copy. No problem there, but I see that the download and reg key is specific to my email address. Now I am not sure how I can put the install file on his laptop and have it activate since he has a different email address. Any help appreciated. Need to figure out within the week. Thanks Edited June 17, 2020 by Operator99 left out product name. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 17, 2020 Share Posted June 17, 2020 Welcome to the Serif Affinity forums. Transferring a license to another user is not allowed. I think your best approach is: 1. Email affinityreturns@serif.com and return your purchase for a refund. Then 2. Email affinity@serif.com and purchase a redemption code that you can give to him. He would then redeem the code, download the program, and install it using his email address. StevenS and Alfred 1 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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