maco Posted June 12, 2020 Share Posted June 12, 2020 Whenever I’m using the app, there’s a chance where the touch indicator will stick to the bottom center interface. See attached video it persist even if i change my interfaces It reacts whenever I’m holding down the touch indicator persist even if i go to other screens like the settings page attached (even if i rotate the screen) Sometimes they pile up (2 touch indicator on the interface slightly different location) making the that interface hard to read. I really like the touch indicator since it helps me know if I’m holding or dragging effectively. My only work around is to force close the app, but it gets annoying because the touch indicator will be back on it’s place after a while. IMG_0816.MP4 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 15, 2020 Staff Share Posted June 15, 2020 Hi maco, We've not had any reports of this happening before as far as I'm aware, certainly nothing I've seen. What are you doing when you notice they get stuck on? Is this something you can reproduce quite easily? If so are you able to get a screen recording of the steps? I've tried rotating the screen, returning to the home screen, switching apps with touch enabled, but just not seeing any of these getting stuck! Are you using an Apple Pencil in conjunction with your fingers, or is it solely your fingers? Quote Link to comment Share on other sites More sharing options...
maco Posted June 28, 2020 Author Share Posted June 28, 2020 Hello @Sean P I can still replicate it... but only when I’m trying to finish something on a deadline. So i just let them hang there and try not to make it any worse while i plow through my work. On times I’m not on a deadline, just enjoying a sketch or two, they’re not there. Here’s something you can try to replicate it: i switch between fingers and apple pencil long hours of work low battery for both tablet and pencil If i spot them again, when not at work, I’ll record them. Quote Link to comment Share on other sites More sharing options...
maco Posted July 19, 2020 Author Share Posted July 19, 2020 @Sean P was able to goof around and replicate the issue... select pencil tool change the stroke color from the bottom interface enable/disable the fill color from the bottom interface it will leave a touch indicator on the fill button Repeating step 2 to 4 multiple times will leave multiple touch indicators i’ll have to force close the app to remove the touch indicators IMG_0912.MP4 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted July 20, 2020 Staff Share Posted July 20, 2020 Thanks for the video and steps - bizarrely I'm still unable to reproduce this! I've tried it on two iPads (1st Gen 12.9" Pro and a 2018 11" Pro). I've also tried with the Apple Pencil 1 and 2 and also my finger and none of these shows the issue. See attached video. I know development have mentioned there is a software issue with the iPadOS in that the edge of the screen can become unresponsive after a while, and I'm wondering if that is what is happening - all the screenshots above look like its been stuck around the outside. A reboot of the iPad should sort that out. Do you mind giving your iPad a reboot and see if you can reproduce using your steps again? RPReplay_Final1595231928.MP4 Quote Link to comment Share on other sites More sharing options...
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