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JYCREATIVE

File too big to export to PDF for print

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Hello, my affinity file is currently is crashing Photo and Designer when I try to export a PDF for printing. How can I get this to print? It's for a wall piece.

 

The file is 2 meters x 1 meter, 300 dpi 

 

15" Macbook Pro mid 2014 retina, 2.8 Ghz, 16Gbs

 

 


jycreative.dunked.com

15.4-inch 2014 MacBook Pro 2.8GHz Quad-core Intel i7 with Retina Display

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I think the best thing you could do would just be to email a copy of the file to support@seriflabs.com and we can tell you where the problem is... If it is forced to rasterise then you're going to end up with a 279 Megapixel image, which is quite large but I think PDF would still be happy with it so I don't know why you'd be getting a problem without actually seeing the file in question.

 

You can obviously try reducing the DPI to 150 and that would generate a quarter of the data and might make the PDF happier? Maybe try to see if that succeeds as a good starting point?

 

Thanks,

Matt

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Hi Matt, 

 

How would you like me to send you the file? Do you have an email?

 

I've tried the export at 192 dpi, but would like to know how to get a 400 dpi to export.

 

Cheers.


jycreative.dunked.com

15.4-inch 2014 MacBook Pro 2.8GHz Quad-core Intel i7 with Retina Display

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Hi JYCREATIVE,

 

Yes, if you wanted to send it to us, just pop it over to support@seriflabs.com and we'll take a look, try to give you some advice, then delete the file again afterwards :)

 

Thanks,

Matt

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Hi Happy Kitten, I have emailed you a shared link to the file. Let me know if you've received it. Thanks!


jycreative.dunked.com

15.4-inch 2014 MacBook Pro 2.8GHz Quad-core Intel i7 with Retina Display

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That's weird, I gave you access. Please keep trying and let me know. If you are unable to access it, is there an alternative?


jycreative.dunked.com

15.4-inch 2014 MacBook Pro 2.8GHz Quad-core Intel i7 with Retina Display

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Are you using OS X Yosemite or above? If so, you could just email the file to us with 'mail drop' enabled in OS X Mail. I've kept trying to access the file and it just gives me the same error... :( 

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You should reduce the dimension to 1/10th. So, it should be 20cm x 10cm with 300 dpi. It is the same as you would like to print bilboard.


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Are you using OS X Yosemite or above? If so, you could just email the file to us with 'mail drop' enabled in OS X Mail. I've kept trying to access the file and it just gives me the same error... :(

 

Yes OS X Yosemite and above. How can I enable this 'mail drop'?

 

 

You should reduce the dimension to 1/10th. So, it should be 20cm x 10cm with 300 dpi. It is the same as you would like to print bilboard.

 

Printing 20cm x 10cm 300dpi file to 2m x 1m is not the same no?


jycreative.dunked.com

15.4-inch 2014 MacBook Pro 2.8GHz Quad-core Intel i7 with Retina Display

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Exactly, it is not the same. But, when you watch a bilboard from a distance you can't see the pixels, and if the wall don't have a smooth surface -- it is the same. You will not see a difference.


Dell Inspiron 7559 i7    Windows 10 x64 Pro
Intel Core i7-6700HQ (3.50 GHz, 6M )    16GB Dual Channel DDR3L 1600MHz (8GBx2)    NVIDIA GeForce GTX 960M 4GB GDDR5
1TB HDD + 128 GB SSD Hard drive    UHD (3840 x 2160) Truelife LED - Backlit Touch Display

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In Mail, go to Preferences->Accounts and choose the account you want to send from. Now click 'Advanced' and you'll see an option "Send large attachments with Mail Drop" - just make sure that's ticked and whenever you send a large file from that account it will upload it to a cloud-based temporary location, then when someone receives your message it downloads it in-place, as though their mail server had accepted the large file, basically :)

 

Edited to add: Incidentally, what Petar says is correct - usually as you increase the physical size of an item past a certain point, you would drop the DPI because your intended audience have to stand further away to see the piece, so it's no longer important to have such high DPI. But obviously I wouldn't expect the process to fail, so I'm interested in seeing the file to see if there's something wrong or anything to fix that is causing a problem...

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Forgot to mention, this is on a wall display that you can walk up to, so yes it does need to be sharp.

 

Matt, I will resend the file with the mail drop.


jycreative.dunked.com

15.4-inch 2014 MacBook Pro 2.8GHz Quad-core Intel i7 with Retina Display

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