Symonak Posted June 11, 2020 Share Posted June 11, 2020 (edited) Hi! i have an issue with the iCloud folder of Affinity Designer on my iPhone. I use Affinity Designer, photo and publisher on Mac OS and save my files on the iCloud folders, no problem on the Mac OS side. When I go in the file app on my iPhone, the iCloud affinity designer folder is nowhere to be found. if I go in my apple id iCloud settings on my iphone, I can see that that I have 2 affinity photo folders saved on the cloud (the first is the correct photo folder with .afphoto files, the second is the designer with .afdesigners files in it, yet labeled a affinity photo folder) I tried deleting boths, starting from scratch the 2 iCloud folders, no luck Hope someone can help! Thanks! Edited June 11, 2020 by Symonak Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted June 26, 2020 Share Posted June 26, 2020 Hi @Symonak Welcome to the forums! Apologies for the delayed reply. Would you be able to take a screenshot of the folders on your phone and attach it here please? Do the folders also appear the same on your iCloud Drive on your Mac too? If they are the same, what happens if you try to load the files that are in the incorrectly named folder? Also, just out of interest what macOS are you using? Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted June 26, 2020 Share Posted June 26, 2020 Hi @bryanrieger Thanks for the screenshots. As you don't appear to have anything in that folder do you store your files locally on your iPad? Do you see any folders when you click 'On My iPad'? Quote Link to comment Share on other sites More sharing options...
Guest Posted June 26, 2020 Share Posted June 26, 2020 (edited) @SPaceBar oddly, I do have 'Default Save Location' set to 'iCloud Drive' but nothing every shows up in these folders, and it always appears to only be on my iPad, and if I 'Close' them I loose them forever (I learned that the hard way). If I save them it appears to save a copy to iCloud, but if I edit that file on the desktop and resave it the changes are not reflected within Designer. I have to go and re-open it from the cloud to load the changes. It's all feels a bit clunky. Edited June 26, 2020 by Guest Added clarification. Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted July 28, 2020 Share Posted July 28, 2020 @Symonak We've managed to recreate the Designer folder having a Photo logo and are logging the issue. We will also pass on your info to Development. 👍 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.