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I tried to open my AF Design File and this message appeared, can somebody help me ?


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Ouch.\n\nOnly Serif can help you, I am afraid.

Ouch.

Only Serif can help you, I am afraid.

  • "The user interface is supposed to work for me - I am not supposed to work for the user interface."
  • Computer-, operating system- and software agnostic; I am a result oriented professional. Look for a fanboy somewhere else.
  • “When a wise man points at the moon the imbecile examines the finger.” ― Confucius
  • Not an Affinity user og forum user anymore. The software continued to disappoint and not deliver.
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Hi PedroEira,

It looks like there is a corrupt image in your document (WhatsApp Image 2020-06-01 at 22.29.33.jpeg). Do you remember what you were doing with the file before saving it that may have caused this corruption?

I have managed to recover your file without that image in it, but would be interested to know what you were doing prior to it becoming un-openable.

O_Caçador_Menu_Main_Resaved.afdesign

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7 minutes ago, Sean P said:

Hi PedroEira,

It looks like there is a corrupt image in your document (WhatsApp Image 2020-06-01 at 22.29.33.jpeg). Do you remember what you were doing with the file before saving it that may have caused this corruption?

I have managed to recover your file without that image in it, but would be interested to know what you were doing prior to it becoming un-openable.

O_Caçador_Menu_Main_Resaved.afdesignUnavailable

I just was changing the colors of the text and lines I think

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  • 5 months later...

Sean P... I jus had the same issue (and also sent this in on another similar thread)... maybe you can help also. I had been working for several hours in affinity designer and was in the middle of creating a new set of graphics to be uploaded online this evening.  In the middle of the document it initially stalled... then I did a hard reboot-shutdown... when it came back up ti allowed me to work on the same document for about a minute -- then it crashed out of no where and I got the same msg... 'Failed to load document: nov fall designs...' "The document appears to be corrupted. The document must now be closed."  in all my years of working on affinity designer this has never happened... I need this file.  Can you or another tech recover it?  Or walk me through how to recover?  As of yet -- the window is still open bc I need these graphics. I'm on an iMac 2011 version.  PLEASE -- PLEASE HELP. ASAP..!!!  Let me know if I need to send additional files.

Screen Shot 2020-11-18 at 6.18.53 PM.png

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