Krisna Posted June 5, 2020 Share Posted June 5, 2020 Hi guys, I want to use Freehand Polygonal Selection Tool to select my photo. Everything works when I use a mouse (Check the video I provide), but I can't close the selection when I'm using pen tablet. What should I do? 2020-06-05 21-48-08.mp4 Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted June 5, 2020 Share Posted June 5, 2020 It works here on Mac OS 10.14.6 with a Wacom tablet. Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 24, 2020 Staff Share Posted June 24, 2020 Hi @Krisna, My sincerest apologies for the delayed response here. Can you please confirm for me: What version of Windows are you using? What drawing tablet are you using? Do you have Windows Ink enabled outside of Affinity? What about the setting within Affinity for Windows Ink, is this enabled? Is it only this tool, in this configuration that you cannot 'complete' a selection with? For example can you draw a rectangle using the pen tool, with all 4 nodes successfully connected when using your drawing tablet, or do these also fail to join? Many thanks in advance! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Krisna Posted June 24, 2020 Author Share Posted June 24, 2020 8 minutes ago, Dan C said: Hi @Krisna, My sincerest apologies for the delayed response here. Can you please confirm for me: What version of Windows are you using? What drawing tablet are you using? Do you have Windows Ink enabled outside of Affinity? What about the setting within Affinity for Windows Ink, is this enabled? Is it only this tool, in this configuration that you cannot 'complete' a selection with? For example can you draw a rectangle using the pen tool, with all 4 nodes successfully connected when using your drawing tablet, or do these also fail to join? Many thanks in advance! Hi, thanks for you response. I'm using Windows 10 Home Single Language, and Wacom Intuos Ctl-4100. My Windows Ink is enabled in Wacom settings. Yes, Freehand Polygonal Selection Tool is the only tool that can't complete a selection. Everything is fine with pen tool. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 24, 2020 Staff Share Posted June 24, 2020 Thanks for confirming that, could you please try disabling Windows Ink in both Wacom settings, and within Affinity (Edit>Preferences>Tools). Restart the application then try again - does this resolve your issue closing the selection? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Krisna Posted June 24, 2020 Author Share Posted June 24, 2020 Thank you, I disabled the Windows Ink in Affinity Photo and it works. Thank you so much! Dan C 1 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 24, 2020 Staff Share Posted June 24, 2020 I'm very glad to hear this, many thanks for letting me know Krisna 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
just211 Posted July 2, 2020 Share Posted July 2, 2020 Had the same issue. Disabling Windows ink in AP worked also for me. THX! Dan C 1 Quote Link to comment Share on other sites More sharing options...
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