lineweight Posted June 3, 2020 Share Posted June 3, 2020 I've recently got an XP-Pen pen display, and today have been doing my first real trial run on it, using Affinity Publisher and Designer. Unfortunately both apps are freezing very frequently (every 10-20 minutes) while I'm trying to use them to do some vector drawing. I get the beach ball, and "application not responding" in Activity Monitor. I've not had many issues with Affinity apps crashing previously, and therefore something to do with the pen display is high on the 'likely suspects' list. But also, I've not used them all that much for intensive vector drawing work until now. Obviously I may have to take this problem to the support for the pen display but I wondered if anyone here can give some advice that might help me confirm that it's the pen display causing the problem and not something else? I notice that Affinity seems to struggle with long pencil strokes, and certainly with strokes when I use the 'vector brush' tool - there is a very heavy lag. I don't know if that points to issues with my hardware, or whether there are settings that I can try adjusting. I'm on mac desktop (El Capitan). Quote Link to comment Share on other sites More sharing options...
lineweight Posted June 4, 2020 Author Share Posted June 4, 2020 Can anyone offer any help here? Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted June 26, 2020 Staff Share Posted June 26, 2020 Can you please go to Applications > Utilities and open the Console app. Crash Reports from our apps can be found in the User Reports section. You can Right Click the required Crash Report and select Reveal in Finder and then send me this crash report. Quote Link to comment Share on other sites More sharing options...
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