ChristinaK Posted May 27, 2020 Share Posted May 27, 2020 I have the problem that I cannot open affinity files that I created on a Mac on a Windows PC. I always get the message "File seems to be damaged". What could be the Problem? Quote Link to comment Share on other sites More sharing options...
firstdefence Posted May 27, 2020 Share Posted May 27, 2020 Welcome to the forum, How are you accessing the file, Network, Portable Device (USB)? Maybe a bad transfer to the portable device, try another portable device? Does the file that windows says is damaged still open on the Mac? Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
ChristinaK Posted May 27, 2020 Author Share Posted May 27, 2020 Thank you! :-) I have been working on several affinity files (Publisher, Photo and Designer) in my home office over the last months. I closed all files and transferred them via WeTransfer to my Windows PC in the office. None of the files can be opened there. Quote Link to comment Share on other sites More sharing options...
Alfred Posted May 27, 2020 Share Posted May 27, 2020 Does it make any difference if you zip them up on the Mac and then unzip them on the Windows PC? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
ChristinaK Posted May 27, 2020 Author Share Posted May 27, 2020 37 minutes ago, Alfred said: Does it make any difference if you zip them up on the Mac and then unzip them on the Windows PC? Unfortunately, that makes no difference. I've tried everything I can think of. I have zipped and unzipped the files via WeTransfer and e-mail. Nothing works, the files cannot be opened. Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 27, 2020 Share Posted May 27, 2020 Are there any unusual characters in the file names? As a test, maybe try changing one of the file names to something very simple on the Windows computer & seeing if that makes any difference? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
ChristinaK Posted May 27, 2020 Author Share Posted May 27, 2020 16 minutes ago, R C-R said: Are there any unusual characters in the file names? As a test, maybe try changing one of the file names to something very simple on the Windows computer & seeing if that makes any difference? What all files actually have in common is a _ (underscore) in the file name. I will test if this is the culprit ... Quote Link to comment Share on other sites More sharing options...
markw Posted May 27, 2020 Share Posted May 27, 2020 If all other options are failing, can you physically transfer them via a memory stick? Quote macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
ChristinaK Posted May 27, 2020 Author Share Posted May 27, 2020 3 minutes ago, markw said: If all other options are failing, can you physically transfer them via a memory stick? thank you, that would be another possibility. unfortunately i can't test it today ... Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted June 17, 2020 Staff Share Posted June 17, 2020 On 5/27/2020 at 11:51 AM, ChristinaK said: thank you, that would be another possibility. unfortunately i can't test it today ... Are you still having this issue or did copying via USB work? Quote Link to comment Share on other sites More sharing options...
ChristinaK Posted June 18, 2020 Author Share Posted June 18, 2020 18 hours ago, Leigh said: Are you still having this issue or did copying via USB work? thank you for asking. it turns out that the old version of Affinity was still installed on my computer in the office. Normally this works automatically, that's why I hadn't paid attention to it in the beginning, but now everything works! Leigh 1 Quote Link to comment Share on other sites More sharing options...
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