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Lots of touch problems on Windows


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Hi! I’m noticing several topics on here related to problems with touch input on Windows. I’m guessing it’s just not a high priority when it comes to development resources, but Photo is sooo close to being a really good drawing tool for me; I hope you’ll manage to work on this area more in the future. Here’s what I’m experiencing right now:

  • Your pinch-to-zoom function is extremely fussy. Maybe one attempt out of twenty works. Mostly, I just end up with a brush-tool streak across the screen. I don’t see a lot of other people talking about this, so what I’m experiencing might not be common.
  • When I tap the text box to enter a brush width, my on-screen keyboard opens, then immediately closes. If I try again, my start menu opens. This behavior is extremely consistent. Strange!
  • It would be nice if the program could distinguish between touch and pen inputs and use touch exclusively for navigating around the canvas. That would make solving my first problem a lot easier, and also allow for things like one-finger scrolling. Just an idea.
  • Oh! One more thing! Scrolling with my fingers is flaky. The position of the canvas jumps at the beginning of the gesture so I just end up at the same position where I started. It’s like swimming against a strong current. How does it know which direction I’m going to try to move in?!?

I’m editing this post to mention that some of these problems seem to get worse the longer Photo is open. For example, I just restarted it and I’m zooming and scrolling easily, for the moment.

Anyway, thanks a lot for the work you all do. I bought both Photo and Designer a long time ago, but I’ve only recently gotten into the habit of using them routinely because initially the performance wasn’t really there (I’m on a Surface Pro and I like to draw at print resolution). This has improved drastically over time, and it’s really a pleasure to see your products steadily mature.

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