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32-bit EXR Display Issue when Resizing Application


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So I am running into this strange bug when I resize or move the Affinity Photo application itself. IT shows up fine when I first open the file, but the moment I drag the application around or resize the window it will cause the image to shift in color (gamma maybe?). The only way to remedy this is to close the image and re-open it in app or to completely close the app and re-open it. This does not occur on lower dynamic range files and is only happening on high dynamic range image format. Oddly enough the small Navigator preview looks normal as I would expect it to look. So something strange is happening whenever I move/resize the affinity photo application window itself.

 

Any help is appreciated, thanks!

-Saul

System Info:
Latest version of Affinity Photo 1.8.3.641 on Windows 10

pre-resize-normal.jpg

post_resize_bug.jpg

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Hey Saul, welcome to the Affinity Forums.

This should be fixed in the beta. This was an issue relating to display profiles not being correctly utilized. Moving the app around the screen or min/maxing it would temporarily show this.

If you don't want to use the beta, you can do a reset on the app:

Affinity Store - Go to %AppData%\Affinity\Photo\1.0 and rename 1.0 to 1.1

or 

Microsoft Store - Go to %AppData%\Affinity\Photo\1.0 (Store) and rename 1.0 to 1.1

You can acccess the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData%

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  • 2 weeks later...
On 5/27/2020 at 5:37 AM, Chris B said:

Hey Saul, welcome to the Affinity Forums.

This should be fixed in the beta. This was an issue relating to display profiles not being correctly utilized. Moving the app around the screen or min/maxing it would temporarily show this.

If you don't want to use the beta, you can do a reset on the app:

Affinity Store - Go to %AppData%\Affinity\Photo\1.0 and rename 1.0 to 1.1

or 

Microsoft Store - Go to %AppData%\Affinity\Photo\1.0 (Store) and rename 1.0 to 1.1

You can acccess the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData%

Hi Chris,

I tried using the new beta build (fully uninstalled the previous stable build and re-installed) and it is still having this issue whenever I use OCIO and a 32-bit file unfortunately. Hopefully this gets fixed in another build in the future. Thanks for the help.

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