Updates wipe out my Affinity software

[ROBING]

I am really at my wits end with ALL of my AFFINITY softare. I use (and tested)  the beta verses. I have since purchased all 3 (Photo designer & Publisher)  However I have never really got to grips white them so they have been sitting on my PC waiting to be used. (I have been using the old Serif software ) 

I stated up publisher - and it asked to update itself - i ran it  - it got almost to then end then came up saying update failed. Not only that it has completely wiped out the original!  the same thing has happened 

 

I then tried running the other 2 and exactly the same thing happened update failed - and installed versioned wiped away.

I left it for a while and went back to good old tried and tested (and usually reliable) Photo Page Plus Draw plus.  the other desktop PC that has (or did have) Affinity ran into some  problems  (Windows latest update causing havoc) so i went back to a drive backup from a few months ago.   The earlier install of all 3 Affinity prodcust there but one couldn't work.  Tried the updates  - now same thing has happened.

Has anyone else had this problem?  I am at my wits end to get any of these to ever work properly . So far they have been an absolute waste of money (and time faffing about trig to get them to work.

 

I have been a LIFE LONG user of Serif products right from the very earliest Page Plus  that was set up as a competitor to the mainstream product at the time. In all my years of using Serif software  I have never ever come across one as bad as this. Any help or suggestions would be appreciated

[walt.farrell]

If you're on Windows and getting "Setup Failed", please refer to this FAQ article: https://affin.co/WinSetupFailed

It has been helpful for a number of users. Windows installation processing is odd, and has issues that affect some users much more than others.