MarkusR Posted May 19, 2020 Share Posted May 19, 2020 Hello, I purchased affinity photo, really like it, but since some weeks every time I try to open it the program is not responding.. sometimes after a long time of waiting I get it to work, but then suddenly when I for example export an image its not responding again and I can not do anything. I reinstalled it several times but it did not solve the problem. I am using a Macbook Pro 2019 13', 1,4 GHz Quad-Core Intel Core i5 Please help me I would love to use it again. regards, markus Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 14, 2020 Staff Share Posted June 14, 2020 Can you open the apps Preferences > Performance menu and take a screenshot so we can see the current settings. These are the only options available for performance, everything else is handled behind the scenes. Also which OS are you using? Quote Link to comment Share on other sites More sharing options...
MarkusR Posted June 14, 2020 Author Share Posted June 14, 2020 10 hours ago, Lee D said: Can you open the apps Preferences > Performance menu and take a screenshot so we can see the current settings. These are the only options available for performance, everything else is handled behind the scenes. Also which OS are you using? I can't event open affinity photo.. can not access the menu I am using Catalina 10.15.5 Thanks! Regards, Markus Quote Link to comment Share on other sites More sharing options...
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