autumnskye Posted May 17, 2020 Share Posted May 17, 2020 I purchased publisher (1.7.1) on June 3, 2019, for my MacOS and received my product key on the 20th. Shortly after this, on opening the app, an "update" screen appeared, but none of the buttons or link contained work. Instead, if I try to select any option, it freezes. My only option has been to close the popup to access Publisher. I also have Photo and Designer, which work fine. In fact, I recently did an online update at the App Store for Designer and noticed it does not recognize that I already have Publisher, just the other two. Something is amiss. Please advise. Thank you. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 17, 2020 Share Posted May 17, 2020 I'm not sure what the problem is with the buttons in the "Upate is Available" dialog for you. However, you should be able to download any of the Publisher updates for MacOS at https://store.serif.com/update/macos/publisher/1 or get the latest update of anything you purchased at the Affinity Store should always be available at https://store.serif.com/account/downloads autumnskye and Jon P 2 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
autumnskye Posted May 19, 2020 Author Share Posted May 19, 2020 Thank you, Walt. I have successfully completed my updates. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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