Nazario Posted May 17, 2020 Posted May 17, 2020 Ive noticed if I export an image, JPEG for example, the icon in finder is corrupt and usually only half of the preview image shows while the rest is grey. The file itself seems to be ok just the icon. Its been doing this for a while but typically now I'm trying to get a screenshot it's not doing it but ive 'fudged' a screenshot so you can see what I mean. Quote
Staff Chris B Posted May 20, 2020 Staff Posted May 20, 2020 Hey Nazario, I get the gist of what you're saying from the fudged screenshot but I haven't seen it personally. What OS are you on and what view settings are you using in Finder? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Nazario Posted May 20, 2020 Author Posted May 20, 2020 Hi Chris, MacOS 10.15.4 (its also done it on earlier versions). The icons are on the desktop so its standard icon view really but screenshot attached. Quote
Nazario Posted August 10, 2020 Author Posted August 10, 2020 FYI Still get this issue on 1.8.4 under MacOS 10.15.6. Quote
Staff Chris B Posted August 12, 2020 Staff Posted August 12, 2020 Hey Nazario, Any chance that when it happens with can have a quick screen recording? I don't know if it will help but if you can change some settings when it happens and it reverts to look correct, it might give us a clue. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Nazario Posted August 12, 2020 Author Posted August 12, 2020 I'll see what I can do. All I have to do is move the file to another location and the preview fixes itself. Maybe its a Finder issue but it only seems to do it with JPEGs from AffinityPhoto so maybe not?! Chris B 1 Quote
Staff Chris B Posted August 12, 2020 Staff Posted August 12, 2020 Weird. If we can see it in action that would be fab. Thank you Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Nazario Posted August 12, 2020 Author Posted August 12, 2020 Nailed it. Think it might be due to the fact one layer is 'pixel' and one is 'image'. It doesn't always do it but I have yet to see it happen when both layers are rasterised. I work quick so what I did in the video is open an image. Open a document preset. Copy and paste image into new preset doc. Drag and drop second image (without rasterising) into doc then export as jpeg using shortcut. The result in 50% of cases is corrupt icon preview. If I move the icon to a new folder for example the preview seems to get fixed. It's not a massive issue just a little inconvenience. Jpeg result also attached. icon_preview_corrupt.mov Chris B 1 Quote
Staff Chris B Posted August 14, 2020 Staff Posted August 14, 2020 Thanks for the video. I did exactly what you did but could not reproduce it. It doesn't have anything to do with the resolution of the document you're starting with, does it? Can you repo it on a smaller res document? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Nazario Posted August 14, 2020 Author Posted August 14, 2020 I can't get it to reproduce on another resolution. If it ever does I'll report back here. Think it's just 5120x2880. FYI its a 5K iMac I use but the resolution is set to default which "looks like 2560x1440". Maybe something there to look at? Chris B 1 Quote
Staff Chris B Posted August 18, 2020 Staff Posted August 18, 2020 I've asked a colleage to check on their 5k iMac and it's fine for them too. Weird. I will be keeping my eye out for it though. I know it's not a huge issue but I can imagine it gets annoying Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
Nazario Posted August 18, 2020 Author Posted August 18, 2020 Yeh it’s no biggie just strange it keeps happening. Quote
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