john12345656 Posted May 17, 2020 Posted May 17, 2020 crashes all the time for any reason. It's been completely unusable. I should get a refund. Quote
walt.farrell Posted May 17, 2020 Posted May 17, 2020 Welcome to the Serif Affinity forums, @john12345656. I'm afraid that report will be too vague for anyone to provide diagnostic help. Please see the suggestions here for the kind of information we'll need. If, rather than trying to resolve the issues, you want a refund, and if you purchased directly from Serif (not the Mac App Store), and if you purchased within the last 14 days, you can find refund information at https://affinity.store/help/#returns Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Robby Berman Posted May 18, 2020 Posted May 18, 2020 Hey Walt, I feel you. This is happening to me, too, though I've noticed it only occurs when I have adjustment layer embedded under my unlocked background layer. Perhaps a clue. Using 1.8.3 Mac. Quote
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