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Problem with paste from clipboard


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  • 4 weeks later...

Hi @Hummanoid

Can you walk me through the steps you took to create the picture on your clipboard and pasting it into Designer please ? I want to try and recreate the issue the same way. If you could take a screen capture of the process with the option to 'Show Mouse Clicks' that would be big help.

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Thanks for the info. I haven't been able to recreate this yet so I have a couple of questions for you.

a. When you said you use Moon Snap did you mean Monosnap?
b. Do you also use the Mac Screenshot Utility - Cmd + Shift + 3?
c. What monitor / screen do you use with your Mac?
d. Has your device been recently connected to a different screen? (Even if only temporarily.)

 

Can you try these 2 tests for me please?

Test 1
1. Take a screenshot of this thread using > Press Cmd + Shift + 3
2. Place the screenshot on your clipboard
3. Paste it into Designer

Can you share the results of test 1 with me please?

Test 2
1. Take another screenshot of this thread using > Press Cmd + Shift + 3
2. Save the screenshot as a PNG
3. Drag & drop the PNG into Designer

Can you share the results of test 2 with me please?

Hopefully with this info I will be able to reproduce this. Thanks



 

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