AP shutdown when I move the selection tool

[Chris Wu]

Hi, this is the flow that i was attempting prior to AP shuttingdown.

After importing a photo..

1. selection  and draw a elipitcal box

2. type Q for quick mask and select move tool.

3. when I try to move the selection, AP shutdown....

AP version 1.8.3.641 running on window10 

[Callum]

Hi Chris Wu,

Welcome to the forums, I'm sorry to hear you are having problems with Photo crashing!

Please could you provide a screen recording demonstrating this problem? Please could you also provide a copy of your latest crash log found here: %AppData%\Affinity\Photo\1.0\CrashReports. This will allow me to look into this further with you.

Thanks

C

[Chris Wu]

Hi Callum,

very sorry for the late response... didnt know the issue was posted here. And i was waiting for AP to response via email.

So what do you mean by "Please could you provide a screen recording demonstrating this problem? " or where can I get this recording ? 

thanks

chris

 

[Chris Wu]

okay, I just replicate the problem again.. so attached is the Crashreport.
do refer to the today (05Jun report)

CrashReports.rar

[Callum]

On 6/5/2020 at 2:50 AM, Chris Wu said:

okay, I just replicate the problem again.. so attached is the Crashreport.
do refer to the today (05Jun report)

CrashReports.rar 2.66 MB · 3 downloads

Thank you this is currently a known issue it should be fixed in a future update. I apologise for any inconvenience. 
C