subetha Posted May 14, 2020 Share Posted May 14, 2020 Yesterday I bought a clipart file which was delivered as .ai - when opening it in Designer (1.8.3 and 1.7.3) it was shown as an empty canvas, both on Mac and PC. So I re-activated Adobe Illustrator, which opened it correctly including some kind of conversion. The saved file then finally could be opened with Designer. I can't upload the file here publicly because this would infringe the copyright, but maybe the developers would like to have a look? Axel Hess Quote Link to comment Share on other sites More sharing options...
Move Along People Posted May 14, 2020 Share Posted May 14, 2020 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
Staff Sean P Posted May 14, 2020 Staff Share Posted May 14, 2020 Hi subetha, Haakoo is correct - AI files can contain the native AI format elements (the AI Stream of data), and also a PDF stream. As the AI format is native to Adobe we're unable to read it, so instead we opt read the PDF stream instead. However some AI files are not always saved with this stream, so unfortunately you get the behaviour you are seeing. Quote Link to comment Share on other sites More sharing options...
subetha Posted May 14, 2020 Author Share Posted May 14, 2020 Ah, thanks for the information! Another lesson learned... Quote Link to comment Share on other sites More sharing options...
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