Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.

Recommended Posts

Ungrouping anything in any file in affinity designer 1.8.3 for MacOS breaks most element on the screen screen and undoing the ungroup does not fix it, neither does reverting to a earlier snapshot. I am fairly new to the program but I'm pretty sure that this isn't supposed to happen, not sure if it's something I have done or just a bug with my version.

Link to comment
Share on other sites

  • Moderators

Hi Newbie1.2,

Thanks for letting us know. Would it be possible for you to attach a copy of file shown in the video and also some other sample files that are demonstrating the issue please? If you could also include a note as to what group in the file you're ungrouping that would be helpful.

I've created a link to upload to our internal Dropbox account below:



Link to comment
Share on other sites

Hi Sean,

I've submitted the file in the video and another one. The issue happens with any grouping that is active and not hidden from what I can tell but I can't be too sure as it is a new issue that has cropped up. I have also attached a specs and MacOS version screenshot.

Screenshot 2020-05-16 at 17.21.01.png

Link to comment
Share on other sites

  • Moderators

Thanks for the files - it looks like its being caused by the 'Symbol' status on some of the objects? Is there any reason you're wanting to use symbols on these files at all? As the symbols in document don't seem to match up with those in the Symbols Panel.

If I detach the symbols in your object (the ones with the vertical orange lines) then the objects un-group without a problem. For example in the file shown in the video, if you select the Curve object inside the group and click 'Detach' on the Symbols Panel then it will un-group without a problem.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.