Bryce Posted May 13, 2020 Share Posted May 13, 2020 I have posters that I cannot get to export for anything. They are senior posters and I really dont' want to post them because it has their names on it. The problem even if everythign on the page is rasterized it still cannot export. There are 15 the document and they are 36x48". I ended up exporting them as JPG files but I had to make them .5" larger to account for the bleed. It was the only way I could get them out. Is there a way that I can find out exactly what the error is rather than the message be so generic? The pictures used were all done as individual affinity photo files. Last year I did them and the file got into the gigs in size because I embedded the pictures and then did the masking. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 14, 2020 Staff Share Posted May 14, 2020 Hi @Bryce, Can you upload the project file and the linked resources here? https://www.dropbox.com/request/wRxsD8wl3wE8KGzmiDMr Quote Link to comment Share on other sites More sharing options...
Bryce Posted May 14, 2020 Author Share Posted May 14, 2020 Hello Gabe, I am uploading it right now. I found a very simple file that won't work. I don't know why. If you still want me to upload the veyr large files I will do that. Thanks! Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 15, 2020 Staff Share Posted May 15, 2020 No problem exporting this file. However this is a afdesign file. So: Which app do you use? What export format and what preset? what macOS version? what exactly "doesn't work"? Do you get an error message? What's going on? Quote Link to comment Share on other sites More sharing options...
wonderings Posted May 15, 2020 Share Posted May 15, 2020 No answer to the original question, but you can export JPG's with bleed. It is in the "more" area of the export window. Quote Link to comment Share on other sites More sharing options...
Bryce Posted May 16, 2020 Author Share Posted May 16, 2020 I'm used both Designer and Publisher and I get this: It seems to be related to my custom PDF settings. I went back and chose the default - Which actually causes problems because of it's lack of PDF/x4 which is very important. I don't think I can actually send my print settings but here is the screenshot: from checking different options, it appears that it's the PDF/x4 is the option that is stopping exporting from working on my files. The reason I'm using the PDF/x4 is because a couple years ago when I was testing it was the only setting that would maintain color consistency in PDFs for printing. I wll test again soon to see if that issue was addressed in recent version. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 20, 2020 Staff Share Posted May 20, 2020 Very odd. I've found one more report of a similar issue in our system and add this to it. The only workaround I can think of now is to export as PDF-for export. It seems to be an issue with PDF-X4 for this document. Quote Link to comment Share on other sites More sharing options...
Bryce Posted May 21, 2020 Author Share Posted May 21, 2020 for some reason it seems to happen in about half of my documents. Some very simple. Others complex. and I'm not sure the reason. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 21, 2020 Staff Share Posted May 21, 2020 Do you always embed PDFs in your documents? Quote Link to comment Share on other sites More sharing options...
Bryce Posted May 21, 2020 Author Share Posted May 21, 2020 I use logos many times in a PDF format so they cannot change. But that does not seem to matter if it fails or not. The posters that I talked about in the OP that I ended up not posting, does not have any placed PDFs only placed jpg or affinity files. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 21, 2020 Staff Share Posted May 21, 2020 I would not have know that. If you attach a document in the same state but with a different file linked/embedded, we can see if there is anything similar between the 2. Quote Link to comment Share on other sites More sharing options...
Bryce Posted May 21, 2020 Author Share Posted May 21, 2020 I'm uploading it right now without the links. Let me know if you want the links. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 22, 2020 Staff Share Posted May 22, 2020 We would also need the resources, yes Quote Link to comment Share on other sites More sharing options...
JH8 Posted May 25, 2020 Share Posted May 25, 2020 (edited) I had the same issue and discovered the problem was an errant font. When I exported to PDF (flatten), it worked, which was the clue I needed. After searching the document for the problem font, I was able to export without a problem. Still wish that I could use whatever font I want. Edited May 25, 2020 by JH8 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 26, 2020 Staff Share Posted May 26, 2020 Hi @JH8, Can you attach the document that was broken? Quote Link to comment Share on other sites More sharing options...
Dave Wild Posted May 26, 2020 Share Posted May 26, 2020 Hi, I have this same issue, with a large site plan file. Interestingly, it exports fine with some layers turned off but not with others. Can I send the file to QA as well? Thank you Dave Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 26, 2020 Staff Share Posted May 26, 2020 Welcome to the forums @Dave Wild Sure. Here's a link https://www.dropbox.com/request/p8NVQLihpOApgUclKznX Quote Link to comment Share on other sites More sharing options...
Dave Wild Posted May 26, 2020 Share Posted May 26, 2020 Thank you. I uploaded the file. The layer configuration it's set to now will not export as PDF for me. Any help is appreciated. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 27, 2020 Staff Share Posted May 27, 2020 The problem is a curves layer that has an invalid stroke. It is the last curve in Ground floor > Walls > . If you delete this, it's all fine. However, I'm curious how you created this curve layer. I suspect it's imported (SVG/PDF)? Dave Wild 1 Quote Link to comment Share on other sites More sharing options...
Bryce Posted May 27, 2020 Author Share Posted May 27, 2020 Hello Gabe, Was that reply to me or Dave? I uploaded the links last night. thanks! Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 27, 2020 Staff Share Posted May 27, 2020 30 minutes ago, Bryce said: Was that reply to me or Dave? That was to Dave. We don't get notified when a file gets uploaded, and always rely on people saying when they did it Anyways, issue logged. Quote Link to comment Share on other sites More sharing options...
JH8 Posted May 27, 2020 Share Posted May 27, 2020 On 5/26/2020 at 6:32 PM, Gabe said: Hi @JH8, Can you attach the document that was broken? Hi @Gabe, Here's the file as it was before I fixed it.The HYCuHeiJ font causes the problem. When I change it, everything works. Conducting_pb.afpub Quote Link to comment Share on other sites More sharing options...
Dave Wild Posted May 27, 2020 Share Posted May 27, 2020 4 hours ago, Gabe said: The problem is a curves layer that has an invalid stroke. It is the last curve in Ground floor > Walls > . If you delete this, it's all fine. However, I'm curious how you created this curve layer. I suspect it's imported (SVG/PDF)? HI Gabe, Thank you for the assistance! I removed that curve and all is well now. As for how I created it, I don't think I've ever imported any curves. However I'm not very adept at creating them so it's possible I did something crazy. It didn't look like it had any content to me, just looked blank. Anyhow thank you again for the help! Dave Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 27, 2020 Staff Share Posted May 27, 2020 Did you create that document from scratch? I'm asking because that curve is made of 2 overlapping nodes, which are very far away from the document. See the Transform Panel. If you created that document from scratch, we may have a bug here Quote Link to comment Share on other sites More sharing options...
Dave Wild Posted May 27, 2020 Share Posted May 27, 2020 Yes I did create it from scratch. It was my first Affinity document, so I was just learning how it works, and I really don't know how I created that curve. Quote Link to comment Share on other sites More sharing options...
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