charminghm Posted May 10, 2020 Share Posted May 10, 2020 Hello, since I have updated my Affinity Suite (Designer, Photo and Publisher) to version 1.8.3ALL default shortcuts don't work. NO CTRL+C, CTRL+V, CTRL+S .... nothing. Please assist as soon as possible. Working with Affinity Suite is currently no fun . Regards, Henning Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 10, 2020 Share Posted May 10, 2020 In other programs work? It is still setting in Preferences/Shortcuts? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
charminghm Posted May 11, 2020 Author Share Posted May 11, 2020 Yes it works in other programs. What needs to be set in the Shortcuts settings? Please find screenshot attached. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 11, 2020 Share Posted May 11, 2020 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
charminghm Posted May 11, 2020 Author Share Posted May 11, 2020 It is all set. As far as I can see... What I also realized is, that the shortcuts for the tools don't work neither. P- for Pentool B- for Brushtool etc... don't work. Nothing. Quote Link to comment Share on other sites More sharing options...
thomaso Posted May 11, 2020 Share Posted May 11, 2020 Possibly a temporary issue which might get solved by an app relaunch, like in this case: Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
charminghm Posted May 11, 2020 Author Share Posted May 11, 2020 Hi guys, thanks for your help. I saved all my work and relaunched the apps. Now everything works as expected. I am wondering how this could happen during work. Quote Link to comment Share on other sites More sharing options...
mcctaft Posted June 3, 2020 Share Posted June 3, 2020 I'm having the same issue. I'll be working in Designer, using keyboard shortcuts, when they suddenly just...stop working. Shortcuts in other programs still work, and I can create and type into a text field, but no shortcuts. Saving, closing and restarting seems to fix it temporarily, but it's getting really annoying. For reference, I'm using a Dell computer less than 2 years old, in the U.S. Quote Link to comment Share on other sites More sharing options...
mcctaft Posted August 7, 2020 Share Posted August 7, 2020 Quick update: Eventually the issue just sort of "disappeared," but I'm now seeing the same issue in 1.8.4. I even tried reinstalling it. I've started a new forum thread to try and get some attention on the issue. Quote Link to comment Share on other sites More sharing options...
filipevieirawho Posted September 2, 2020 Share Posted September 2, 2020 The exportation shortcut (CTRL+ALT+SHIFT+S) never works form me. I have set it on my own keys, but everytime Affinity updates, It get lost. Why can't it update remaining with my preferences? Quote Link to comment Share on other sites More sharing options...
MaryOJ Posted December 4, 2020 Share Posted December 4, 2020 Same here! I add some shortcuts of my own in preferences and everything works perfectly, but when I open the program and start working again my customized shortcuts are gone. I have to go to preferences again to rewrite the same thing all over again, Any help on this, please? Quote Link to comment Share on other sites More sharing options...
thomaso Posted December 4, 2020 Share Posted December 4, 2020 7 minutes ago, MaryOJ said: when I open the program and start working again my customized shortcuts are gone. Did you save your custom shortcut set before closing the app? At least this should allow reloading, – easier than manually reassigning them. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
walt.farrell Posted December 4, 2020 Share Posted December 4, 2020 15 minutes ago, MaryOJ said: but when I open the program Did you properly close the program after setting your shortcuts. Many (most? all?) of the Affinity options seem not to be permanently saved until the program is successfully closed. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Dazmondo77 Posted December 5, 2020 Share Posted December 5, 2020 First thing I would to do after assigning a new shortcut: as with assets swatches and brushes, and hopefully once we have 1.9, studio presets, - Export - Make an Affinity settings folder to store all your settings in, then either overwrite or (safest) date the export - if you have some really crucial assets (or any other settings) you have built, save then quit app as you will usually find that if Affinity bombs while in the middle of building a job asset library, theres a strong chance you'll re-start Affinity and you've lost the lot - Quote Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.2.1 - Mac OS Monterey 12.7.1, Sonoma 14.1.1 and Mojave 10.14.6 Affinity Publisher, Designer and Photo 1.10.5 - 2.2.1 www.bingercreative.co.uk Link to comment Share on other sites More sharing options...
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