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Posted (edited)

So basically i have this weird problem where i can't tap on anything in the app other than the left toolbar.

Whenever i try to do something or change something, i see that the tap went through, but the change immediately reverts back. for example, if i try to create a polygon and change the amount of sides, i see that the slider goes up but then imediatly resets back to 5.

This is happening with everything other than the left toolbar.

I tried removing and reinstalling the app - it didn't work.

btw, this is on ipad pro 11 inch 2018 model.

Edited by Irael
Posted

Could you post a screen recording showing the steps you are taking. It might help spot the issue.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

Posted
On 5/10/2020 at 12:55 PM, Irael said:

So basically i have this weird problem where i can't tap on anything in the app other than the left toolbar.

Whenever i try to do something or change something, i see that the tap went through, but the change immediately reverts back. for example, if i try to create a polygon and change the amount of sides, i see that the slider goes up but then imediatly resets back to 5.

This is happening with everything other than the left toolbar.

I tried removing and reinstalling the app - it didn't work.

btw, this is on ipad pro 11 inch 2018 model.

You may have zapped your iPad with static electricity and affected the screen calibration, don’t worry, if you perform a Forced Restart it will recalibrate the hardware.

Forced Restart 
Whenever an iPad misbehaves the first thing to try is closing all open apps, then forcing a restart. Note, forcing a restart is NOT the same as turning it off and on. Most IOS devices benefit from doing this once or twice a week. No data is lost when doing this but it can fix many problems.

Method
On older iPads this is done by pressing home and power buttons continuously until you see the Apple logo. 

On new iPads it is volume up, volume down then press power until Apple logo appears,

https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ios

 

My Affinity Devices

Affinity Photo, Designer, Publisher 2.6.5 Beta on M1 iPad Pro 11” using iPadOS 26.1 Beta
Affinity Photo, Designer, Publisher 1.10 and 2.6.4 Beta on M1 Mac Mini 16GB 1TB using macOS Tahoe 26 Beta
Affinity Photo, Designer, Publisher 1.10 and 2.6.4 Beta on Fujitsu Celsius W410 32GB 1TB using Windows 10 Pro.

My Fan based Affinity Support Groups on Facebook 
https://www.facebook.com/groups/AffinityForiPad (Affinity for iPad Users Group)
https://www.facebook.com/groups/AffinityPhoto/ (Affinity for Desktop Users Group)
https://www.facebook.com/groups/affinityphotoastrophotography (Affinity Astrophotography Users Group)

The hardest link to find https://affinity.help

Mud’s Macros Library:-
https://forum.affinity.serif.com/index.php?/topic/156842-muds-macros-v11-library-content-aware-move-added/

 

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