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Posted

Welcome to the forums @Sherwood

What Affinity program are you using?

How are you exporting the PNGs or Jpegs? 

When you say PAD do you mean PDF? I have never heard of PAD as a file format.

EDIT: clarify after re-reading the question.

Try File > Export... in the menus.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

  • 1 month later...
Posted (edited)

Hello:  I am having the same problem.  I am saving the files in Affinity Designer by File>Export. I have tried to save them both as .pdf files and as .png files. The program reports that it is doing so, but when the person recieving it tries to open it, it has arrived on their end as an Affinity file.  I have tried to save it manually as a .pdf file or .png file, as well - still attaches the Affinity file earmark.  Even if I go in and manually rename the file and delete the Affinity part of the name, it will magically reappear when it arrives in the other person's in-basket, and they will be unable to open the file.  Otherwise, I am loving the software! Thanks in advance for any help!

Edited by wavesntrails
Added the which Affinity Software I am using
Posted

Welcome to the forums.

Are you sure that you are sending them the correct file?

If you send someone a file, say a PNG, it cannot be ‘magically’ converted to an Affinity document via the transmission or opening process. If you really are sending them a PNG then what they will get is a PNG. It might be somehow corrupted by the transmission process (if you are unlucky) but it will not change into a different type of file.

If the PDF or PNG (or another file type) opens with an Affinity application then that will probably be because you, or someone else, or the machine itself (somehow), has told the operating system that that sort of file should be opened by an Affinity application. (How you would change this depends on your OS and has been answered a number of times in the forums.)

P.S. Saving with a different filename extension does not save the file in a different format, it just saves the same sort of file but with a different extension.

Posted

Hi, Garry.  I was typing 'magically' as a tongue-in-cheek explanation because it is both frustrating and rather a mystery as to how it happens.  So far, that is the only problem I am having with the software; but, as you can imagine, it is quite a troubling one.  I hope it is something that I am doing and thus easily fixed.  Yes, I am sending the correct file.  I am asking the program to save the file with the .png extension or the .pdf extension only.  When I pull it up and attach it to the correspondence, it presents itself as a .pdf or .png. However, as soon as the recipient clicks on it to open it, it states it is unable to be opened and when they look at the file again, there is both the .pdf or .png extension and the addition of the affinity extension at the end. (I know there is a way to save the files as such, but I have not requested them to be saved this way - only in the .pdf or .png format. - I had tried that way with both the formats first, but that way was unopenable, as well.)   I had thought that maybe the addition of the Affinity file extension was a built-in saving selection  - that maybe there was a hidden selection somewhere we could uncheck to allow for that file format not to be automatically attached.  Or - are there certain files that are not able to be saved as only .png or .pdf files?  The graphic files I am working on are layered.  While I was searching through the forums I seem to recall someone mentioning something about having to "flatten out" a layered file in order to save it a certain way? 

Posted

Did you Export your files using File > Export as suggested by @Old Bruce suggested? If you Save, then by default, it will save as an .afphoto file. If you Saved As a file and explicitly added a .png (or .pdf) extension, then it will save your file as filename.png.afphoto. If you do not have the operating system set to display file extensions, then it will list it as filename.png (even though it is an Affinity Photo file).

So:

  1. Set your Operating System to show filenames. In Windows enter File Explorer Options in the Search box. Then choose the View tab and ensure that the box labelled 'Hide extensions for known file types' is unticked. (Or see this link here.)
  2. Use File > Export to export your files. You get the choice of .png, pdf, .jpg, .tiff etc. Note that when you have exported the file, your original .afphoto file is not saved and you will get a reminder asking if you want to save it when you close.

John

Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo).

CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB  DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050

Posted (edited)

Thank you so much! That was the ticket! I had been following those steps, but I had not set my operating system to show the filenames.  i just did a test run to myself on my other e-mail and it showed up as just the .png.  Hopefully when someone else over here wakes up (I am a night owl) it will truly have worked, as I believe it did.  You are a genius!

 

Edited by wavesntrails
Posted
2 hours ago, John Rostron said:

Did you Export your files using File > Export as suggested by @Old Bruce suggested?

This comment has been approved by your friendly local Department of Redundancy Department. 🤪

(Sorry ... I think the protracted quarantine has permanently warped my already twisted sense of humor.)

All 3 1.10.8, & all 3 V2.6 Mac apps (currently 2.6.4); 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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