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Umer

My hard drive failed how can I recover the license?

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Hi,

Last week my hard drive failed on which my operating system was installed. I had my affinity softwares installed on secondary hard drive but as the OS hardrive failed so are the licences. Can you please help me on how can I recover the licences.

I am using windows 10 and previously I was using the same OS. I bought the licences from affinity.

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Thank you Markus. I see the licence keys there.

When I purchased the licence I came to know that I can use that key for two computers (for example a laptop and a PC). Now if I use the licence key on the same laptop on which my hard drive failed does that mean I can not use it on a second computer anymore or will I be able to use it on a second computer too?

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Umer, I am pretty sure that you can use the license for a second computer.

Serif's license terms allow you to install the software on "all computers that you own and have access to". Now this is not the original wording of the terms and conditions, but this is roughly how Serif described it (which I find really accommodating).

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You can see the license terms at at https://affinity.store/help and yes, you can install on as many computers as you own or control as long as no one but you uses the application for commercial purposes.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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You're welome.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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