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I am up-to-date with Mac OS and with AF. I am trying to print a PNG or .aphoto image and am unable to get the image to print full size on MOAB Entrada Bright white 17 x 22" paper on Epson 3800. It prints 1/4 of the image, from the center of the image, in the corner of the whole paper. I have gotten it to print full size a few times but can't seem to find any consistency in the settings that determines this. Looking forward to a solution to this problem as printing is a key component of cutting ties to Adobe and moving to AF. 

Thanks

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Hi AnneX :)

Sorry to hear you're having trouble and my sincerest apologies for the delayed response, unfortunately due to the current circumstances our response time is longer than normal. We're working hard to keep on top of things, so many thanks for your patience and understanding here.

Could you please confirm for me, if you export from Affinity and then print the document from a different application (such as preview) does the size print correctly?

Can you please take a screenshot of your print settings in Affinity and attach this here for me?

Many thanks in advance!

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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