Psd files in Affinity Designer iPad

[Endriuthomas]

Hi everyone, I have a problem with Affinity Designer on my Ipad Pro. I’m trying to open PSD files on the app, but the files appear all grayed out. I tried with files saved with photoshop, files saved from the desktop app of Affinity and even with files exported in PSD from the same app in the iPad, but in any case I can’t open it. What can I do? Thank you in advance!

[Aztecwarrior80]

I wanted to see if you have an update about this i am having the same issue. I download pre-made .psd files and now they are all greyed out as well?

[Paul Mudditt]

Where did you download them too, try an iCloud files location, some people have had problems with other locations including OnMyiPad and Dropbox etc where the thumbnails don’t show correctly.

Is your App and iPadOS version up to date?

Have you tried moving them to another location or loading them even though the icon does not show.?

Also make sure you change this setting in preferences if you want to open smart object psd files.

[Aztecwarrior80]

Paul hello I am trying to understand what you did ? Have you ever download files from www.ashedesigns.com that’s where I get my .psd files from if I could send you one file and maybe you could check it out and see if it works for you please I’m paying 20 monthly for a subscription for the files. They work great on my desktop but not on my iPad Pro .

[Aztecwarrior80]

My iPad is io13.4.1 up to date 

[Aztecwarrior80]

Paul this is what’s happening 

[DM1]

When drag and dropping a file to open you need. To be on Project screen. Ie. no file currently open. AP cannot open two files at once. See below method described to open a psd file when it appears greyed out in AP.

[Aztecwarrior80]

I appreciate the help but what else do you think it is I changed my setting as well 

[Aztecwarrior80]

[DM1]

Could you attach one of the psd files. Click the 'Click to choose file', tap Browse, navigate to psd and tap to attach to post.

[DM1]

1 hour ago, Aztecwarrior80 said:

what else do you think it is

As I mentioned earlier, if the files appear greyed out it may be an iOS permissions issue. You may have another app installed that is preventing AP from accessing the psd. If this is a recent issue, have you installed or updated any other apps that access psd files? If so you may need to try deleting them, doing a hard reset and seeing if the problem persists.

[Soffie73]

I have the same problem with Affinity Photo. I installed Adobe Photoshop for iPad and after that I can’t access psd files in AP. I have deleted Photoshop and reinstalled AP and made a hard reset, but it still doesn’t work.

[DM1]

When it happened to me I had to uninstall the drawing apps (including AP), perform hard reset to clear ram, then reinstall AP. I have found that if the greyed out files are visible when switching from browse to recent in file viewer, then then can be loaded that way too. I'm just not sure what is required to make them available under the recent view.

[Aztecwarrior80]

So has anyone found an answer DM1

[Aztecwarrior80]

I have found the answer delete any and all apps that deal with adobe and BAM it will work again

[DM1]

1 hour ago, Aztecwarrior80 said:

So has anyone found an answer

This was suggested earlier.🙂

16 hours ago, DM1 said:

have you installed or updated any other apps that access psd files? If so you may need to try deleting them, doing a hard reset and seeing if the problem persists.

It appears to have worked for you. 👍

13 minutes ago, Aztecwarrior80 said:

I have found the answer delete any and all apps that deal with adobe and BAM it will work again

 

[Soffie73]

Yes, removing all of the Adobe apps made it work again! Thanks for your help!

[Aztecwarrior80]

You're welcomed but everyone on here contributed and we did it 

[DJK1]

Hi! I seem to have the same issue, PSD files grayed out but I also do not have the option of “import psd smart objects where possible” option in the tools, see photo below. 
I have IOS 13.4.1 on my IPad Pro and the latest Affinity Designer update 1.8.3. 
Deleting Adobe apps is not an option for me right now, I still use Fresco and Draw for work. 
 

 

[Paul Mudditt]

10 hours ago, DJK1 said:

Hi! I seem to have the same issue, PSD files grayed out but I also do not have the option of “import psd smart objects where possible” option in the tools, see photo below. 
I have IOS 13.4.1 on my IPad Pro and the latest Affinity Designer update 1.8.3. 
Deleting Adobe apps is not an option for me right now, I still use Fresco and Draw for work. 
 

 

Smart objects are only imported by Affinity Photo, I guess because that is where all the tools are to work with mockups etc.

[DJK1]

Ah, I see. 
 But that still doesn’t solve the problem of being able to open regular PSD files that do not have smart objects in them. 

[Aztecwarrior80]

Now that I’m able to add the psd files now this is happening anyone know the fix

[DM1]

54 minutes ago, Aztecwarrior80 said:

now this is happening anyone know the fix

What outcome are you trying to achieve?

[Aztecwarrior80]

I am trying to get the photo that I cut out to take the shape of the object 

 

[DM1]

Drag your photo image down to the layer which is titled 'Clip photo here'. When you see the blue line across the layer release the image. This 'clips' your image to a layer. You 'may' need to rasterise your masked image as masks effect layers below. Hard to say without trying first. Try rasterising if the drag and drop clip doesn’t look right.