logicalnot Posted April 23, 2020 Share Posted April 23, 2020 Hi. I am facing a frustrating issue : the selection tool is not working anymore, or barely. My document uses several art boards and various graphic elements on each art boards. I can not simply and directly select any of the elements on any of the art boards with the black or white arrow. To select anything, I have to use the layer palette. When an art board is selected, I **may** be able to select one or two elements from that art board with the arrow tool. But not all. Am I missing anything? Did I forget to disable something somewhere? I am really confused by the bug. When I create a new document with a similar structure, that issue is not there anymore. Thank you for your advice. Quote Link to comment Share on other sites More sharing options...
Asfak Mahmud Posted April 23, 2020 Share Posted April 23, 2020 Could you share a screenshot of your layer panel? Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 23, 2020 Staff Share Posted April 23, 2020 Hi logicalnot, Could you attach a copy of the document you're working on please so we can investigate. Quote Link to comment Share on other sites More sharing options...
logicalnot Posted April 23, 2020 Author Share Posted April 23, 2020 Hi. Thanks for the fast response. I'll be happy to send the file to you as long as it is not visible to the public (and won't be shared). Can you make this post private? Do you want me to send it to you via email? Thanks again. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 23, 2020 Staff Share Posted April 23, 2020 Hi logicalnot, I've created a link to upload it to our internal Dropbox account - would you be able to attach to this please?https://www.dropbox.com/request/VFMcbQYuOqBuY0gpdV8T Quote Link to comment Share on other sites More sharing options...
logicalnot Posted April 27, 2020 Author Share Posted April 27, 2020 Thanks! File uploaded. Quote Link to comment Share on other sites More sharing options...
logicalnot Posted May 1, 2020 Author Share Posted May 1, 2020 Any luck? Thanks! Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted May 1, 2020 Staff Share Posted May 1, 2020 Hi Logicalnot, Sorry about the delay. I don't believe this is a bug, there was a change made that means you can limit object selection depending on what artboard you've got selected which is what you're encountering. So for example if you had the Endorse artboard selected then you can only select objects on that artboard with the Move Tool (and others). However you can select a different artboard by clicking its name just above the artboard in the document view. This will then limit you to selecting objects on that artboard instead. However if you don't like this behaviour then you can enable 'Edit All Layers' on the Layers Panel . This will allow you to select any object on any artboard or layer. Quote Link to comment Share on other sites More sharing options...
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