tofusan Posted April 21, 2020 Share Posted April 21, 2020 please help!! i can’t save my 4m x 1m file to jpeg when i create the file with size 10cm x 5cm, this file can easily save to png, jpeg, or another file but if i create a large size of file, i can save to PNG or ect but if i save to jpeg, after a long loading, the file back to 0.00 KB and no file can be save if i choose png and after the long loading(180MB), i choose share - save image, no image save to my gallery please help!! i am using ipad pro 2018 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 22, 2020 Staff Share Posted April 22, 2020 Hi @tofusan Welcome to the forums. I suspect your document DPI is 300. Why do you need a 300DPI document when it's 4m x 1m? At that DPI, your document size is enormous: 47244×11811, which is 558megapixels. Our iPad app can only export at a maximum size of 32768px. I suggest you set your document DPI to 72 (or even 144 if you must) and you should be fine However, it should not produce a 0.00bytes file. Issue logged. Quote Link to comment Share on other sites More sharing options...
tofusan Posted April 23, 2020 Author Share Posted April 23, 2020 thanks for the answer, so helpful 🙏🏻 Quote Link to comment Share on other sites More sharing options...
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