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Daston

can't find Affinity on my imac to open program

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Recently purchased Affinity. I am unable to locate the program to open it on my imac? Looked in the finder, applications, and nothing. I looked around in other folders, and I am unable to locate the program on my computer? 

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Welcome to the Serif Affinity forms, @Daston.

On a Mac you might have purchased one of the Affinity applications from either the Serif Affinity Store (https://affinity.store) or from the Mac App Store.

Which store did you use, and which application did you purchase?

If you purchased directly from Serif, you would need to download and install the program. I think you would have gotten an email with the information needed to download and install it. But if you purchased from the Mac App Store I think the installation would have been automatic.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.734 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.734 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.742 Beta.

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Have you tried using Spotlight to find it? Accessible via the Magnifying Glass icon top right of your screen or in any Finder window.


macOS 10.14.6  15" Macbook Pro, 2017  |  4 Core i7 3.1GHz CPU  |  Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB  |  16GB RAM  |  Wacom Intuos4 M

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Did you check both Applications folders? There is one under your user account (Macintosh HD/Users/yourname/Applications/) and the main system-wide folder at Macintosh HD/Applications/. Normally applications are installed in the latter.

Alternatively, can you use Spotlight to find it? ( @markw posted while I was typing this).

Which "Affinity" did you buy? Publisher, Photo or Designer? And from where - the App Store or direct from the Affinity website?

Cheers,

H


Affinity Photo 1.8.4,  Affinity Designer 1.8.4, Affinity Publisher 1.8.4, Mac OSX 10.15, 2018 MacBook Pro 15"

Betas as they happen... 

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I purchased it on the website at affinity.serif.com. I was able to find it with spotlight. Wasn't located in the affinity folder. Thank you ALL for your help. I greatly appreciate it!!

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