kkl Posted April 15, 2020 Share Posted April 15, 2020 Hi I sent wrong payment to affinityorders@serif.com in PayPal and I contacted Affinity team in Facebook and they said they are not able to refund because the ONLY PayPal email Affinity has is paypalorders@serif.com. The strange thing is, I paid my Affinity Photo MacOS via affinityorders@serif.com PayPal account last year in 2019. I also tried to cancel payment in PayPal but PayPal said it's a completed payment and not able to cancel the payment unless the account owner refunds it. Please help! p/s: The reason we ended up using paypal payment because credit card payment did not work in Affinity website Quote Link to comment Share on other sites More sharing options...
Adam Posted April 15, 2020 Share Posted April 15, 2020 Hi kkl, I've messaged you back through the online method you initially used, and we'll sort this from this point. Thanks, Adam Brown Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.