Apply master repeatedly crashes app

[Dampsquid]

Created a new master page by duplicating an existing one and then adding an element (hyperlink).  Apply the new master to existing page, first go around it works, second time the app crashes every time.  Doesn't matter if, on the page icon, I right click and choose 'apply master' or if I drag the new master onto the page.  EVERY TIME it crashes.

Pub: 1.8.3 OS 10.15.4

[Dampsquid]

To add... 

App newly opened:  

• apply master to one page = works.  Then apply same master to another page = crash.
• apply master to >1 page = crashes immediately 

So only way forward is to add to one page, save, close, reopen, repeat.  Can anyone say 'tedious'?

 

[Dampsquid]

And... now I cannot do even one page at a time.  As soon as I apply the master the app crashes.  This straight after a reboot also.  Seriously not a happy bunny right now.

[Jon P]

Hi @Dampsquid,

I can't reproduce this from scratch at the moment, I've created a new single and non single facing page doc, duplicated the default master and applied a hyperlink and then right click and choose "Apply Master to Pages" (you only mention using Apply Master which applied to master pages not pages, but I've tried both) and specify a couple of pages in the document and it doesn't crash on multiple attempts.

Can you reproduce this from a blank document or just the one you are working from?

[Dampsquid]

Hi Jon. Just to let you know, I will try and reproduce in a document I can share. Will be 24 hours or so before I can get to that.  It may be possible to share the actual doc, but I cannot share that publicly. 

[Jon P]

If you need to share a document to help me reproduce it you can use this link

Thanks

[Dampsquid]

Hi Jon

So I took the offending doc, deleted a bunch of pages and replaced real text with generated text... and guess what... it doesn't crash!  I have uploaded a crash report, is that in itself useful?  I am reluctant to share the file itself as it's not intended for a public audience.

By the way, I tried the same operation on a different Mac running  Publisher 1.8.1  (also OS 10.15.4) and it crashes there too.

[Jon P]

The above link can only be viewed by Serif staff. It will be useful to see the file as it might be related to it and if we can't reproduce the crash it's quite challenging for the developers to fix.

[Alan Douglas]

Publisher crashes when trying to change master on multiple pages using "apply maste", "even" or "odd" pages results in immediate crash. Changin master on a single page works fine. Since I am working on a fairly long document (200+ pages) this feature is really important. A recovery file is generated, but (logically) just takes me back to before the incident.

Win 10 ver. 1909

Publisher ver 1.8.3.641

[thomaso]

3 hours ago, Alan Douglas said:

Publisher crashes when trying to change master on multiple pages using "apply maste", "even" or "odd" pages results in immediate crash. Changin master on a single page works fine. Since I am working on a fairly long document (200+ pages) this feature is really important. A recovery file is generated, but (logically) just takes me back to before the incident.

Win 10 ver. 1909

Alan, you posted to the macOS forum. You might consider to hide this your thread and restart it new in the Windows forum.

Here, in macOS, I don't get crashes or issues with applying an additional or replacing an existing master on odd pages only of a 264 pages document (text only, linked text frames), regardless whether the new master is a facing spread or a single page. Also I can replace a master including different page dimensions.

Besides mac/win: Could it be related to any complexity of the existing page content and/or your migration settings? For instance, are there objects positioned on the spine and therefore touching both sides of your spreads, odd + even, which might confuse the process?

[Jon P]

@Alan Douglas If you want to upload it to the above link I'll take a look