Lucas Augusto Posted April 13, 2020 Share Posted April 13, 2020 Affinity Designer 1.8.3.641, free 90-day trial, Windows 10 Every time I open a new (or existing) document... the app crashes. crash.mp4 Quote Link to comment Share on other sites More sharing options...
Aloha Posted April 13, 2020 Share Posted April 13, 2020 (edited) - Edited April 13, 2020 by Aloha Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 15, 2020 Staff Share Posted April 15, 2020 Hi Lucas, Could you make the application crash in the manner you've shown above and then go to %AppData%\Affinity\Designer\1.0\CrashReports\reports\ and attach the .dmp file that matches the time and date of the crash. Also can you give some information on what hardware you have - particularly graphics adaptor? Have you updated the drivers of your graphics adaptor? Quote Link to comment Share on other sites More sharing options...
Lucas Augusto Posted April 17, 2020 Author Share Posted April 17, 2020 (edited) Hi I partially solved the problem I have a problem with NVIDIA GeForce 920M drivers update, but I choose the default processor (Intel(R) HD Graphics 5500) in the Preferences and the app worked fine. I will try to update the NVIDIA GeForce 920M drivers. [edit] Problem solved with updating drivers Edited April 17, 2020 by Lucas Augusto Sean P 1 Quote Link to comment Share on other sites More sharing options...
ashf Posted April 24, 2020 Share Posted April 24, 2020 I saw the same problem with Quadro 1000M. old nvidia driver seems to be problematic. Quote Link to comment Share on other sites More sharing options...
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