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Hi,

yesterday tried to purchase Photo and Designer but payment failed, both times,
but i see both charges on my bank account and 55.98€ somehow blocked  for each product.

I'd like to know how to unlock that blocked money as purchase was not really done and, on the other hand, need you to help me in finding the way to apply just of the purchases as i still want to purchase Photo and Designer (but just 1 time!!! :) ). Maybe unlock one of the attemps and proccess the other by mail...? 

Best regards...and thanks.

1.JPG

2.JPG

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