Dhe Barria Posted April 10, 2020 Share Posted April 10, 2020 I have downloaded affinity photo on ipadpro and everytime i click on the ADJUSTMENT TAB, the app crashes. If i uninstall the app and reinstall it again on my ipad, will i be billed again? Thank you. Quote Link to comment Share on other sites More sharing options...
DM1 Posted April 10, 2020 Share Posted April 10, 2020 3 hours ago, Dhe Barria said: If i uninstall the app and reinstall it again on my ipad, will i be billed again? No. Provided you are logged into App Store using the same Apple ID used to purchase the app. you will not be charged. The app will appear with a cloud symbol next to it and no price shown. 🙂 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Dhe Barria Posted April 16, 2020 Author Share Posted April 16, 2020 Thank you very much. Was afraid to uninstall it because i might lose my subscription. Quote Link to comment Share on other sites More sharing options...
DM1 Posted April 17, 2020 Share Posted April 17, 2020 16 hours ago, Dhe Barria said: Was afraid to uninstall it because i might lose my subscription. No, that doesn't happen. In fact you can log in to your Apple account on another iPad and download on that iPad. As long as you are using the Apple account through which the purchase was made. Useful if you have more than one iPad. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 17, 2020 Staff Share Posted April 17, 2020 Hi @Dhe Barria, Did that fix the issue? Quote Link to comment Share on other sites More sharing options...
Dhe Barria Posted April 18, 2020 Author Share Posted April 18, 2020 On 4/17/2020 at 3:17 PM, DM1 said: No, that doesn't happen. In fact you can log in to your Apple account on another iPad and download on that iPad. As long as you are using the Apple account through which the purchase was made. Useful if you have more than one iPad. Got the app fixed already. Lost all my files though. I did save file in the ipad, i thought that was enough. It wasn’t. Its gone together with the app. I just thought it was internally saved and independent already from the app. It wasn’t. I should have saved it to cloud instead i think. Oh well esson learned. Thanks for the info guys. Much appreciated. Quote Link to comment Share on other sites More sharing options...
Dhe Barria Posted April 18, 2020 Author Share Posted April 18, 2020 On 4/17/2020 at 9:01 PM, Gabe said: Hi @Dhe Barria, Did that fix the issue? Yeah it did. Be careful though when uninstalling the app. Save your .photo files from the ipad to cloud or external storage. I lost my files even though i made a save file in the ipad internal storage. Quote Link to comment Share on other sites More sharing options...
DM1 Posted April 19, 2020 Share Posted April 19, 2020 9 hours ago, Dhe Barria said: I lost my files even though i made a save file in the ipad internal storage. Sorry to here that, should have warned you. When deleting app, iPad deletes the Affinity Photo/Design folder. This is default local save location. I use Documents by Readdle and set up my own folders and save the affinity files there instead. No risk of losing them. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
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