Jump to content

Recommended Posts

Hello guys,

I recently ran into some freezes with the version 1.8.3.641 of Affinity Designer on Windows 10 when using the Color Picker Tool. I haven't tested this with previous versions.

Most but not every time I use the color picker tool while some objects selected (doesn't seem to matter which size or number) my whole computer freezes.

After a while it's possible to use use the mouse again and switch to other programs. Clicking into Affinity will lead to another temporary freeze, eventually leading to a windows alert about the software not responding.

Watching the Taskmanager shows that Affinity keeps using an continuously increasing amount of memory and disc capacity...seems to be some kind of memory leak there.

  • If Affinity Designer is closed with the Taskmanager the system goes back to normal after a few minutes
  • The settings of the color picker tool don't seem to make a difference for the occurrence of the bug.
  • Using the color picker tool with no objects selected works fine
  • There's no problem on re-opening Affinity Designer and work again (with other tools)

You'll find my computers specifications in the attached image.

 

Maybe someone else could test if the problem is an overall issue.

Hope it helps on improving this great software. :)

Stay healthy.

image.png

Share this post


Link to post
Share on other sites

Hi Sebastian Mondry,

Is this still an issue for you? If so are you able to get a screen recording that demonstrates the behaviour along with any supporting files you are using please?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.