WER004 Posted April 9, 2020 Posted April 9, 2020 Hello I need to factory rested both my computers (MAC). For each computer I bought all 3 affinity programs. After the factory reset, I will have to reinstall affinity programs. How does it work? will my keys still works? can I reuse them I do I need to contact the support team to cancel the old once and gets new keys? Thank you so much for you answers! Quote
walt.farrell Posted April 9, 2020 Posted April 9, 2020 Welcome to the Serif Affinity forums. The answer depends on where you purchased the applications. If from the Mac App Store, you do not have keys. You simply go back to the Mac App Store, sign in with the same Apple ID you used for the purchase, and reinstall from there. If from the Serif Affinity Store, you can re-download from your account there (https://affinity.store/account/downloads) and then reinstall, using the keys in your account. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
WER004 Posted April 11, 2020 Author Posted April 11, 2020 Thank you Walt, I will download it from the affinity store. have a nice confinement! WER. Quote
walt.farrell Posted April 11, 2020 Posted April 11, 2020 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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