Robrr Posted April 4, 2020 Share Posted April 4, 2020 I believe your Photo program has great potential but documentation and support is poorly handled. I'm new to Affinity Photo. After installing the program and working with my fist photo I've spent days being very frustrated in trying to learn the basics of the program (explained below after Video Tutorials). In my search for answers from Affinity resources I found more issues then help: The Quick Start Guide: Is designed as an editorial piece. It is not a quick start tool to learn the basics like the user interface, layout, nomenclature, preference menu, tool functions etc. (A side note: the Affinity Photo Help, should be available for download alongside a rebuilt Quick Start Guide). Video Tutorials: I’ve watched all 18 “Basic” Tutorials. Most are not an introduction to learning the "start here" basics of how the program works. They are mostly tips, tricks or give a narrow, partial or more advance understanding of a “Basic” function. In my first experience with Affinity Photo I wanted to isolate a segment of a photo. It is after all a common request, yes/no? Seeing Quick Mask centered, separate from any groupings and on the top bar made me think this was the GoTo in this app. for isolating a segment of a photo. I tried to work with it but nothing logical worked. After two days of watching videos, searching the quick start guide and trying the Affinity Photo Help, I finally found that I needed the selection tool not the masking tool. The selection tool is listed as a brush on the side and is not a sub group to the “Flood Select Tool” (wizard or magic wand) so I missed it and never considered a brush would be the answer to my quest instead of the prominently placed Quick Mask. A simple mistake easily avoided with clear thought out support. After this experience I’m exhausted with Affinity Photo. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted April 5, 2020 Share Posted April 5, 2020 @Robrr, You probably didn't find the Legacy Tutorials. I think these might be more what you're after. There are a lot of tutorials available for Serif Affinity Apps. What I've done is go through most of the Legacy, that's all there was a couple years ago when I ;started working with AP. From there, I would pick and choose various ones on YouTube. Finally I've paid for a few that are geared for more advanced users. These are found on Udemy website. One of the instructors goes by the name of Drippy Cat on this forum. Don't let the prices scare you off of them. Most of the time they run around $11 (US) per course. You get a lot of material and instruction for that. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Robrr Posted April 5, 2020 Author Share Posted April 5, 2020 Hi Ron I appreciate your help, thank you. I hadn’t seen the older legacy videos as I had gone to Affinity’s help page to try and understand the app. I also appreciate the videos folks unaffiliated with Serif have made to learn AP. I’m not looking to bash AP. I just wanted to show Serif that their new user support for Affinity Photo is clearly missing Quote Link to comment Share on other sites More sharing options...
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