pratik.shah Posted April 3, 2020 Posted April 3, 2020 Hi, I just purchased Affinity Photo for MAC from serif website. Downloaded the latest installer and installed. When I launch the app, it immediately crashes. The product key screen flashes for a second before the crash. P.S. When I installed the app, it said I already have older version installed... do you want to keep or replace. I chose replace. Thereafter I uninstalled the app and reinstalled; re-downloaded installer... But the result is the same. Attaching herewith crash dump if it can help. I had installed the trial few months back and that may have expired. Kindly suggest. Best regards, Pratik crash_dump.txt Quote Intel Core i5 3GHZ Quad Core | 16GB RAM | NVIDIA GeForce 2GB | 27" Full HD LED | 128GB SSD Windows 10 64-Bit, Build 19586.420
pratik.shah Posted April 4, 2020 Author Posted April 4, 2020 RESOLVED Hi, I got it resolved. It was related to some Fonts. I went to Fontbook and clicked Restore System Fonts. And the application is now working fine thereafter. Best regards, Pratik Leigh 1 Quote Intel Core i5 3GHZ Quad Core | 16GB RAM | NVIDIA GeForce 2GB | 27" Full HD LED | 128GB SSD Windows 10 64-Bit, Build 19586.420
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