Alexey Adamitsky Posted April 3, 2020 Share Posted April 3, 2020 I'm trying to use Affinity as much as I could slowly migrating from Adobe software. But there are weird issues sometimes that turns me off. I'm not sure what's wrong here and if it's a bug but the inside window behaves very strange when resizing. It works fine with empty inside window in the same session. The same behaviour is both in Designer and Photo. I am on the latest version. The issue was in two previous versions as well. Don't know about the earlier releases though. cuCg0agVxb.mp4 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 3, 2020 Share Posted April 3, 2020 Resizing a document window in Affinity does not automatically zoom the document contained within the window. If that's what you're talking about I do not think that is a bug; I think it is intended behavior. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted April 3, 2020 Author Share Posted April 3, 2020 Quote If that's what you're talking about I do not think that is a bug; It's definitely not what I'm talking about. Have you watched the video? Quote Link to comment Share on other sites More sharing options...
Move Along People Posted April 3, 2020 Share Posted April 3, 2020 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted April 3, 2020 Author Share Posted April 3, 2020 6 minutes ago, haakoo said: The delay with the resizing of the window isn't in version 1.8.3 I didn't know there was 1.8.3 update. I was on 1.8.2. Downloaded the latest versions for both Designer and Photo and the delay is still there. It's not as prominent in Designer if you do slow moves but I tested it with extreme behavior and it doesn't look good. It's even worse on Photo. I wouldn't worry about extreme use case but it's still noticeable and irritating because it happens with slow moves as well from time to time. It give Affinity products a sluggish unresponsive feel. I hope it'll get fixed in future releases. lkWZMQTLXE.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 9, 2020 Staff Share Posted April 9, 2020 Hi Alexey Adamitsky, What graphics adaptor, resolution and Windows Display Percentage are you using? I've just tried this myself and not seeing any slow down (1920x1080 at 100% using a Geforce GTX 970). MoveWindow.mp4 Quote Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted April 10, 2020 Author Share Posted April 10, 2020 Hi @Sean P. It's nice that you don't have these issues. Unfortunately, I do. My display resolution is 2560x1440 at 100% scale. I have two GTX 1080 Ti cards installed. Running latest Windows 10 1909. Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted April 10, 2020 Share Posted April 10, 2020 @Alexey Adamitsky 2 hours ago, Alexey Adamitsky said: It's nice that you don't have these issues. Unfortunately, I do Unfortunately, the fact that @Sean P is unable to reproduce the problem strongly suggests it is being caused by something on your computer. I am absolutely no expert on such things but I wonder whether it is the fact that you have a larger monitor size, or even that you are using two GPUs? I entirely agree it should not happen but it may be down to you to troubleshoot the problem on your computer, especially if no-one else can reproduce it. BTW, you also wrote 2 hours ago, Alexey Adamitsky said: Running latest Windows 10 1903 The "latest Windows 10" (full release) version is actually 1909. Is it worth considering updating to this version? HTH Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted April 10, 2020 Author Share Posted April 10, 2020 44 minutes ago, emmrecs01 said: The "latest Windows 10" (full release) version is actually 1909. Is it worth considering updating to this version? Sorry, it was my mistake. I am on 1909. No need to update. emmrecs01 1 Quote Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted April 10, 2020 Author Share Posted April 10, 2020 46 minutes ago, emmrecs01 said: I entirely agree it should not happen but it may be down to you to troubleshoot the problem on your computer, especially if no-one else can reproduce it. It may be, but I'm not convinced yet. The fact that I am the only one who reported it doesn't say much yet. If it's a rather unique issues it might be just the case that there are people who observes it but isn't bothered by it. Even less so have time or desire to report it on the forums. I don't think Affinity's userbase is big enough yet to report all the smaller issues on a variety of hardware options. At this point I can help by providing all the request info to help developers if they want to figure it out. Other than that I don't see how I can debug the veiwport behavior in a closed commercial software I relatively recently began to use. I have a hunch it might have something to do how Designer updates/renders viewport but other than that I have no idea what can cause it on a software level. I doubt it's my system although I don't exclude it. It's been very stable for a long time. Jowday and JDWrightBrain 2 Quote Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 26, 2020 Share Posted August 26, 2020 Actually, Alexey I'm seeing the exact same thing. I thought it was my drivers but I just updated them and it didn't clear up the issue. Oddly it worked fine after a restart but then started misbehaving again. I'm on Win 10 1909 2560 x 1440 - 100% scaling 32 GB RAM Geforce GTX 1070 I do have a multiple display set up. I don't think it's a video card issue. As when I grab the whole window and move it around, there is no lag. It's just when I resize a window with an open document. Even when it is a blank document I get lag. If I just open the program and DON'T open a document, there is NO lag. Memory leak? Quote Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 26, 2020 Share Posted August 26, 2020 Another odd experiment. When I grab the window from the bottom and resize the whole interface from top to bottom, it's fine. When I grab the window from the right and try to resize right to left, it lags. Quote Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted August 26, 2020 Author Share Posted August 26, 2020 Yes, it's super weird bug and it still persists even in the latest update (1.8.5). Thanks for reporting you're experiencing this as well. Quote Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 26, 2020 Share Posted August 26, 2020 I did a further experiment. I changed the monitor resolution to 1920 x 1080 and tried resizing the window. It starts off fine and then slows as I continue resizing the window. If I pause before trying again, the window again starts off fine but slows as I continue to resize. There is a bottleneck somewhere. Quote Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 26, 2020 Share Posted August 26, 2020 Yet another experiment. I tried to see what the Task Manager said when I just started resizing a window and getting the lag. For the record I DO have AD set to use my graphics card (Geforce GTX 1070) for acceleration. What I see is around 17.4 % CPU usage and 3.6 GPU usage. Shouldn't the GPU usage be higher? I tried the same thing in Illustrator and Photoshop. BOTH got up to 17-20% CPU usage, BUUUUT their GPU usage was MUCH greater than AD. Photoshop GPU usage went from 10-20% GPU usage Illustrator GPU usage was stable around 11% GPU usage. Neither have the window resize issue. I changed the settings in AD to use WARP and it didn't perform any better. CPU usage spiked to 50% and GPU usage went to 20%, but the lag persisted. It's definitely an AD issue. Probably not efficiently using the Nvidia GPUs. Quote Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 26, 2020 Share Posted August 26, 2020 Here's an odd question for the Nvidia users. Are you all using the Studio drivers or the Geforce Experience drivers? I'm using the latest Studio drivers (452.06). Would using the Geforce Experience drivers make a difference? NOTE: Just swapped out drivers and no effect. Quote Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted August 26, 2020 Author Share Posted August 26, 2020 49 minutes ago, JDWrightBrain said: Here's an odd question for the Nvidia users. Are you all using the Studio drivers or the Geforce Experience drivers? I'm using the latest Studio drivers (452.06). Would using the Geforce Experience drivers make a difference? NOTE: Just swapped out drivers and no effect. I've been experiencing this issue even before I posted about it. So I've been on many different versions of Nvidia drivers and the issues still existed. I'm on the latest driver now and the issue is still there so I doubt it's the driver's fault. Quote Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 27, 2020 Share Posted August 27, 2020 @Sean P I've been having the same issues. Please see my posts above. Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 27, 2020 Share Posted August 27, 2020 I've seen this problem before; pretty sure it was reported on the forums somewhere but I can't find it to see if there was a resolution provided Can you upload a screenshot of your Edit > Preferences > Performance settings? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Alexey Adamitsky Posted August 27, 2020 Author Share Posted August 27, 2020 1 hour ago, carl123 said: I've seen this problem before; pretty sure it was reported on the forums somewhere but I can't find it to see if there was a resolution provided Can you upload a screenshot of your Edit > Preferences > Performance settings? Mine is 2560x1440. I experience the issue across both Designer and Photo apps. A2Ax7QHthT.mp4 Even properties sliders in adjustment layers have delays. It makes apps feel sluggish and slow. Not a great expirience. JDWrightBrain 1 Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 27, 2020 Share Posted August 27, 2020 Sorry, I think you have misunderstood what I asked for Please go into the Edit > Preferences > Performance screen and take a screen snapshot of what you see there and upload it Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JDWrightBrain Posted August 27, 2020 Share Posted August 27, 2020 Here is the screenshot of my settings. I too have the window resize issue in Affinity Designer and Affinity Photo. It's odd. Once you start it up, float the window and resize it the movement is smooth. As you continue for a few seconds it gets slower and sloooower until it lags so much that it keeps moving once you let go. There is a bottleneck somewhere. It's almost like a memory cache fills up or something. Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 28, 2020 Share Posted August 28, 2020 On 8/27/2020 at 5:25 AM, carl123 said: I've seen this problem before; pretty sure it was reported on the forums somewhere but I can't find it to see if there was a resolution provided Found it! Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JDWrightBrain Posted September 28, 2020 Share Posted September 28, 2020 @Alexey Adamitsky I may have solved my issue. I have a Gigabyte Designare Motherboard. It was on Bios f4 and I updated it to f8. There is an f9b but it's in beta. This seemed to improve if not eliminate the problem. It seems like the resize issue is largely gone. But if I keep grabbing the edge and swirl it around for awhile it starts to slow down. But it takes longer for the slow up to occur. And if I pause a sec before swirling the corner again, it's back to normal. carl123 1 Quote Link to comment Share on other sites More sharing options...
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