Margins cannot be set for a new document v. 1.8.2 solved

[jmwellborn]

I have tried several times to create a new template with specific margins.  All settings appear to be fine, I click on Create, then click to open the new document.   Blank canvas.  No margins.  When I try using the Preset the same thing happens.  Every other setting is there.  No margins.

[walt.farrell]

44 minutes ago, jmwellborn said:

I have tried several times to create a new template with specific margins.

Just to clarify, are you creating a Template or a Preset?

Also, you said that you click on Create, then click to open the new document. For me (on Windows), clicking Create in the New Document dialog directly opens the new document. There's no additional click needed.

Some screenshots, or a video, might be helpful.

[thomaso]

Activated Preview Mode?

[walt.farrell]

25 minutes ago, thomaso said:

Activated Preview Mode?

Good point, thomaso.

Jennifer: Are the margin settings missing if you look at Spread Setup, or are they present but invisible on the pages. Preview Mode could explain that, as thomaso suggested.

[jmwellborn]

Well, @thomaso and @walt.farrell if I were stupid enough to have Preview Mode on I would eventually figure it out.😖   I may be the village idiot, but I am not that stupid.  The process works perfectly with Photo.   It does not work with Publisher.  Just tried it again.  Here, for your delectation are screen shots from Publisher. Not from Photo.   The perfectly blank canvas (second screen shot) is NOT in preview mode.  It is after clicking on the Preset "basic letter with margins" which I created to demonstrate the problem.   In my humble opinion, this is a bug in Publisher.  That is why I posted it here.

Cheers!

 

[thomaso]

To me with your dimension setup the margins do appear.
– Do you see them if you open my .afpub?      v182 jennifer basics.afpub 

If not, do you see margins with any other document? (p.s.: menu "View > Show Margins" ?)

  

[jmwellborn]

Thanks @thomaso!  Problem solved.  My attorney son was fiddling with Publisher while visiting during stay-at-home-coronavirus time.   Evidently he unchecked VIEW>Show Margins, which I have never unchecked since August 30, 1018 with the first Publisher Beta.  Since I have never changed the setting, it never occurred to me to look there.  In fact, I must confess that I didn't even know that there WAS an option to turn the margins off.   Anyway, you are a trooper and thank you again.  Got to see what else he turned off!!

[thomaso]

@Jennifer, there is absolutely no need to explain or excuse. It happens even to the most experienced users to forget about a never needed setting option, even for those ...

22 minutes ago, jmwellborn said:

since August 30, 1018

... with 1001 years of experience 😉

What makes me wonder a little is that you wrote specifically about *new* documents – I guess *all* documents would have been affected by this View setting, didn't they?

[jmwellborn]

@thomaso!   It feels like 1001 (actually almost 1002) years of experience these days!   My son's early childhood motto was "Mothers don't cry. They do things for people!"  And yes, all documents would have been affected.   But I have been sewing medically-approved anti-virus masks instead of working at the computer for the past few days and had just started a new document to create a single page instruction sheet.   Placed some Guides, wrote the stuff, printed it, closed down Publisher, wrote my "bug report" and went back to the sewing machine.

Are we having fun yet?🙃

[thomaso]

Ah, Respect! Good to know that it's *you* sewing them – here in Germany even politicians do wonder why everybody had forgotten to order in time. So, close your mac and back to the 'fruits of the loom' ... p.s.: switch on your fax machine, Germany probably will order *that* way.
😷🤓

[Old Bruce]

Just now, thomaso said:

Ah, Respect! Good to know that it's *you* sewing them – here in Germany even politicians do wonder why everybody had forgotten to order in time. So, close your mac and back to the 'fruits of the loom' ... p.s.: switch on your fax machine, Germany probably will order *that* way.
😷🤓

I would think an order would come through the actual mail typed on a manual typewriter and signed off on by seven different department heads. At least that is the way it would go  here in Canada after the two years of committee meetings and three years of consultations.