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Hello and all health!
I made a request for a trial version, they wrote that the link would come to the mail ...
Only, unfortunately, there is no and no ...
I asked in technical support, they advised me to contact the forum (?) And a message arrived as in the topic title ... although I thought they would give a link to the trial version ...
That's why I am writing here. Tell me, please, was there a name, surname and mail in the application - is that all? or am I missing something else?
Thanks if anyone clarifies the situation.

 

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13 minutes ago, Vitaly Ne... said:

Hello and all health!
I made a request for a trial version, they wrote that the link would come to the mail ...
Only, unfortunately, there is no and no ...
I asked in technical support, they advised me to contact the forum (?) And a message arrived as in the topic title ... although I thought they would give a link to the trial version ...
That's why I am writing here. Tell me, please, was there a name, surname and mail in the application - is that all? or am I missing something else?
Thanks if anyone clarifies the situation.

 

If you are a Gmail user, please look in your Spam folder. Gmail classifies much commercial mail as Spam if you have never written to the company before, and do not have them in your Google Contacts list. (Looking in your Spam folder might be wise, for other email providers, too. But it's especially important for Gmail.)


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.650 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.650 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.651 Beta.

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2 minutes ago, walt.farrell said:

If you are a Gmail user, please look in your Spam folder. Gmail classifies much commercial mail as Spam if you have never written to the company before, and do not have them in your Google Contacts list. (Looking in your Spam folder might be wise, for other email providers, too. But it's especially important for Gmail.)

Thanks. I made a request from mail.ru ...
I constantly check spam and others folders))), nothing came there either, alas ..

I have a GMail account. Do you think it's better to send an application from him? Should I resend the request?

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@Vitaly Ne...

Welcome to the Serif Affinity forums, I have split your query from that thread to offer better support

The 90 day (limited offer) trial is only available by filling in this form and waiting for the email with the 90 day trial product keys, so yes please try a different email address if you have one.


Patrick Connor
Serif Europe Ltd

Latest releases on each platform 

 

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1 hour ago, Patrick Connor said:

@Vitaly Ne...

Welcome to the Serif Affinity forums, I have split your query from that thread to offer better support

The 90 day (limited offer) trial is only available by filling in this form and waiting for the email with the 90 day trial product keys, so yes please try a different email address if you have one.

Thanks!
Everything came to a new mail (Gmail) at once!
The installation went without problems, already trying.

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