VirginiaL Posted March 26, 2020 Share Posted March 26, 2020 hi you all, I rendered an image, but Affinity Photo displays it totally white, even Affinity Publisher. If I open the photo with windows photo viewer, I can see it. What should I do? Codec missing? Thank you Quote Link to comment Share on other sites More sharing options...
firstdefence Posted March 26, 2020 Share Posted March 26, 2020 From which app did you render this TIFF? and can you upload the TIFF Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Staff MEB Posted March 26, 2020 Staff Share Posted March 26, 2020 Hi VirginiaL, Welcome to Affinity Forums That's probably an issue with the alpha channel. Does the TIFF file contain any? Can you post a screenshot of the Channels panel or upload the TIFF for us to check please? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
VirginiaL Posted March 26, 2020 Author Share Posted March 26, 2020 Hi! Thanks both as first thing. The program was Vray. I attach the photo here: 1b.tif Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted March 26, 2020 Staff Share Posted March 26, 2020 Hi VirginiaL, There's indeed a few issues importing the file. I've logged the issue and passed the file to the dev team for closer inspection. Thanks for letting us know. VirginiaL 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
VirginiaL Posted March 26, 2020 Author Share Posted March 26, 2020 Thanks to you! ps. sorry, this is a windows bug. Perhaps I posted in the wrong section. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted March 26, 2020 Staff Share Posted March 26, 2020 No, it was me who moved the thread (i didn't know what OS you were using) but it fails on Mac as well so it really doesn't matter. I've moved the thread again to the Window section anyway. VirginiaL 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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