Jim Millar Posted March 25, 2020 Share Posted March 25, 2020 Hi, I downloaded a trial copy of Designer the other day on my iMac using the product key provided. The software worked fine, however, I am unable to access it again as it is stuck with a message saying " Verifying Affinity Designer". I am already a user of Photo which I purchased several years ago and have been keen to find out more about Designer. Regards Jim Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 27, 2020 Staff Share Posted March 27, 2020 Try resetting the app, hold down CTRL and open, when the window appears, release the key and click Clear. If this doesn't resolve the issue you can remove it from your system, do a reboot and download and install it again. If that doesn't resolve the issue please let us know. Quote Link to comment Share on other sites More sharing options...
mscwebmaster Posted February 2, 2021 Share Posted February 2, 2021 Not a great start to my Affinity experience. I finally got Designer to open. Now I can't get Photo to open. Or Publisher. Sheesh. I understand it's a 90-day trial for each, but it's not a trial if I can't open it or use it. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 2, 2021 Share Posted February 2, 2021 9 hours ago, mscwebmaster said: Not a great start to my Affinity experience. I finally got Designer to open. Now I can't get Photo to open. Or Publisher. Sheesh. I understand it's a 90-day trial for each, but it's not a trial if I can't open it or use it. What is the symptom of your problem? The "Verifying" message mentioned above, or something else? "Can't get x to open" is a vague description. Did you try the suggestion from @Lee D above? Do you have the trial properly installed? Installing applications from a DMG file sometimes confuses users, and they run it directly from the DMG rather than installing it (open DMG, drag application to the Applications folder, close DMG, run application from Applications folder). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
paukokura Posted February 22, 2021 Share Posted February 22, 2021 I thought I had the same issue, but it just solved it by... being patient. I mean, really patient, it took some minutes with the bar stuck at 60% (after a quick start). Take a coffee. I hope it works for you too. Mac Os High Sierra, 16GB Ram. Quote Link to comment Share on other sites More sharing options...
BethWagner Posted August 27, 2021 Share Posted August 27, 2021 (edited) Hello; I have just updated Affinity Designer, Photo and Publisher. The Verification is stuck and I can't get it to open either program. I have resinstalled them, I have rebooted my Mac repeatedly. The only one I can get to open is the Photo app. (edited as I realise that I have *not* updated the photo app yet) Edited August 27, 2021 by BethWagner edited as I realise that I have *not* updated the photo app yet) Quote Link to comment Share on other sites More sharing options...
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