1.8.2 Affinity Designer grid and axes are not working

[DAD]

Dear Serif team,

it's me again. I still can not fulfil my tutorial for pixel art in the pixel persona,
because now after your update 1.8.2 the grid and axes are not working.
Please feel free to see my screen video:

I wanted to create a grid for pixel art, and it is not working.

What a strange behaviour.

Thanks in advance

Sincerely Anke Goldbach

[MEB]

Hi DAD,
Thanks for reporting this. I'm seeing the same behaviour here. I'm checking if this was already logged and will do so in case it wasn't.

[MEB]

Hi @DAD,
Can you take a screen of the Preferences, Performance section and attach to your reply please? Thanks.

[DAD]

Hi @MEB,

do you mean that screen? I did no changes at the performance options. 

 

[MEB]

Hi @DAD,
Yes, that the screenshot i needed. Change the Display dropdown from OpenGL to Metal (you will have to restart Designer). It should then display the grid correctly. This bug affects the Open GL display only and it's already with the development. Is there any reason why you changed/set the Display to OpenGL there?

[DAD]

Hi @MEB,

it worked! I changed to Metall and the raster and grid is now working, as you sad.
But I did not do the change openGL. How comes? After the update 1.8.2 I never did open the Preferences.
Could this be the issue? It is from the beginning at openGL?

[Old Bruce]

3 hours ago, DAD said:

Hi @MEB,

it worked! I changed to Metall and the raster and grid is now working, as you sad.
But I did not do the change openGL. How comes? After the update 1.8.2 I never did open the Preferences.
Could this be the issue? It is from the beginning at openGL?

I found that updates may change my settings, not always but sometimes. So I have gotten  into the habit of doing a Control + startup to clear the user settings and then go through and set them all to what I want.

[DAD]

On 3/24/2020 at 8:52 PM, Old Bruce said:

I found that updates may change my settings, not always but sometimes. So I have gotten  into the habit of doing a Control + startup to clear the user settings and then go through and set them all to what I want.

This is a good point you have there! I will do so too. Thanks.

[SpaceNoise]

On 3/24/2020 at 3:38 PM, MEB said:

Hi @DAD,
Yes, that the screenshot i needed. Change the Display dropdown from OpenGL to Metal (you will have to restart Designer). It should then display the grid correctly. This bug affects the Open GL display only and it's already with the development. Is there any reason why you changed/set the Display to OpenGL there?

Thank you very much @MEB. You helped me. I tried solve this problem two days. Now I select Metal and a one pixel grid start to work.

[Patrick Connor]

We have made fixes/improvements to this area (Grids divisions fail to show below 16px and grids fail to show below 4px using OpenGL) of the program in the latest release.

The fixes and how to update are described in these forum posts.

• Affinity Designer 1.8.4 for macOS               ( Mac App Store and Affinity Store )
• Affinity Designer 1.8.4 for iOS                      ( Apple iPad Store )
   
• Affinity Photo 1.8.4 for macOS                   ( Mac App Store and Affinity Store )
• Affinity Photo 1.8.4 for iOS                          ( Apple iPad Store )
    
• Affinity Publisher 1.8.4 for macOS            ( Mac App Store and Affinity Store )

We would appreciate you checking that this issue has now been resolved for you.