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Designer quit if you try to open 0-byte file

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I double clicked this file (now I remember it was created by another bug in Designer beta...), saw Designer start... then quit. It is a zero byte file.

A rare scenario with zero byte files... but Designer should stay afloat of course.

empty.afdesign

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Designer also crashed when file content was invalid (not a designer file) - all fixed in beta 1.8.3.623¬†ūüėä

image.png.b8404fac3b9ba99f2bd144e5fa20a079.png

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We have made fixes/improvements to this area (0KB file crashes on open) of the program in the latest release.

The fixes and how to update are described in these forum posts.

We would appreciate you checking that this issue has now been resolved for you,


Patrick Connor
Serif Europe Ltd

Latest releases on each platform 

 

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On 4/4/2020 at 10:50 AM, Patrick Connor said:

We have made fixes/improvements to this area (0KB file crashes on open) of the program in the latest release.

We would appreciate you checking that this issue has now been resolved for you,

Thank you, indeed the crash when opening 0-byte files no longer occurs.¬†ūüôā

A little usability improvement suggestion though. When opening a 0-byte file the error message is misleading:

image.png.8ae8f3cb2e16a5b82eedf81c722cd8df.png

The problem is not the content/format - but that it is empty. This file was created and left empty by Designer - and I assume this problem will occur after a software crash or error.

A more depressing but useful error message would be better: "File content damaged", "File is empty" etc. etc. The not supported message signals some hope or perhaps user error, wrong file extension, you need a newer version af Designer perhaps... and the reality is "This file broken and you will never be able to extract content from it".'

I saw a couple of your customers posting screenshots of this dialog after crashes before the 1.8.3 update that fixed some problems with saving... and I suspected 0-byte files.

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